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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4397 reviews 66%
4 star 1566 reviews 23%
3 star 150 reviews 2%
2 star 294 reviews 4%
1 star 273 reviews 4%
Review Us
Michele D.
5 out of 5
6/12/2026
The service is always great. Charles did an excellent job explaining and talking with us about the services we were getting, and took time to make sure that all of our questions were answered. He is an asset to your company!
Cathy C.
5 out of 5
6/12/2026
Thank you.
Cierra F.
5 out of 5
6/12/2026
Sarah was very informative and helpful
Larry T.
5 out of 5
6/12/2026
Jim was great!
Charles M.
4 out of 5
6/11/2026
Charles acted professionally, was on top on my vehicle’s maintenance and answered all my questions. He was clearly raised by fine parents.
Jan A.
5 out of 5
6/11/2026
Ashley is always great! Very skilled, detail-oriented and thorough! She goes out of her way to make me feel welcome at the service center, always has since we bought the Tundra in 2023.
Sylvia K.
5 out of 5
6/11/2026
Amazing customer service.
Janine E.
5 out of 5
6/11/2026
Strather was very professional and Customer Service oriented. He answered additional questions for me and made everything very easy.
Jessica F.
4 out of 5
6/11/2026
Ashley was great and super clear on the time and additional services estimate
Erin M.
5 out of 5
6/11/2026
Sarah was very kind! She kept me informed along the way. I appreciate her
Debra M.
5 out of 5
6/10/2026
Randy Lee always does a great job with communication, updating me while I’m waiting, and making sure that everything is taken care of and in good order.
William M.
3 out of 5
6/10/2026
You keep the vehicle feeling just like new
Mark S.
5 out of 5
6/10/2026
Sarah and her team did a great job.
Ruth W.
4 out of 5
6/10/2026
It would be nice to have human snacks and to be offered military or senior discount.
Araceli V.
4 out of 5
6/9/2026
Was great got things done fast and didn't pressure me
Zurmat F.
5 out of 5
6/9/2026
They are professional and friendly
Rodriguez (.
4 out of 5
6/9/2026
Professional service advisor today
Dennis H.
5 out of 5
6/9/2026
Very efficient and friendly.
Brett L.
4 out of 5
6/9/2026
Jim made a needed accommodation for me and I am very grateful. Hes a good man!
David H.
5 out of 5
6/9/2026
Daniela was great! Very professional, took charge, explained the 5,000 mile check-up. Hailed me an uber back and forth from the office. Remembered who I was when I'd met her for the first time. Great service experience!

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