I appreciate that everyone I personally encountered was so polite and professional. I do understand that seats in the vehicle need to be moved for various reasons, it would be nice if the seats could be moved back to the original position afterward. I also found it odd that the radio station had been changed. These things are not a huge deal, I just found them slightly disappointing.
Charles was fantastic from the time I pulled up to service until the end. Best service person ever! And he had my car finished early too!
Daniela, greeted me at the start and took care of everything all the way to the finish line.
So kind and thoughtful! Couldn't have been any , happier on my end!!
6 Stars!!
I was happy with Daniela and her service. However, the technicians who replaced my passenger side visor neglected to test it and see if it functions correctly, leading me to come back and let them know that the work they did not fix the overall problem. The problem being that the bracket that the visor connects to is backwards the visor does not rotate the correct way. Had they tested it after installation they would have realized this. Due to this I will be back on Wednesday to have this fixed. I was satisfied with Daniela and how she handled the situation.
Did everything asked for without overly pushing unneeded stuff
I was very grateful to Strather having to deal with a difficult situation and still getting my vehicle back to me. I would definitely recommend your service team. Thank you Toyota Colorado Springs.
Dani was pleasant and knowledgeable for my service. Pleasure doing business with her.
Scott always provides with great service and great care! A real gentleman and professional!
Thank you, Marcia R
Thank you Kevin and team for taking care of my truck .
Charles Meredith is an amazing worker at the Toyota of Colorado Springs service section. Since moving here he has helped me with my vehicle and just genuinely being a great person. I trust him and his team with my Tacoma as much as I trust myself with it which is ALOT. He is never short with me and has real conversations.
I generally come there every 5000 miles for my oil change and order tire rotation. This has been the best experience today that I’ve ever had and I’ve probably been there 10 times in the last two years. The customer service was the best it’s ever been. She said I would be in and out in an hour and a half and I was. And I didn’t get hassle to buy all the extra services. Much improvement over times in the past.
Daniella did just fine but it took over 2 hours for a basic oil change and tire rotation. She was kind enough to not charge me for the service but this tends to be a trend with the location which makes me think I might have to find a different location that doesn’t waste my entire afternoon for a basic service.
Charles was great to work with.
She was great! Very nice!!????
Charles made the extra effort to earn my repeated business !!!
Thanks for the information given and the help today
Ashley is so baller she makes me spend three times more than I planned to on awesome stuff for my truck.
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