Just like clockwork and good communication
Nick was a very nice dude.
I really appreciated Kevin’s support when servicing my car. Appreciated his advice
I waited 10 minutes for my car to be pulled up front, saw it in the lot. It was locked. I had to go back to ask for the keys so I could leave.
I’ve relied on Kevin for years now with my truck. I know the advice he gives me for my truck is the best advice to keep it running perfectly. I trust him and the work he does.
Great service Kevin was very helpful
There was miscommunication and I had to call three times just to get a clear understanding of what the problem was for my car. The first thing I did receive was a very high bill, without explanation. Then no follow up.
Nick was very knowledgeable and helpful. He is always transparent and makes me feel comfortable and safe with the service I received.
The service agent was not present when I checked in. The nice gentleman next to her and assured me my agent would find me and take care of me. She was not to top notch service experience I have come to appreciate about Toyota. She was rude and neglectful. After waiting 1hr and 40 minutes, I found her (fully expecting she would have found me and communicated with me by then) I chased her down. She appeared disingenuous and told me they were waiting on me to reply to the text from the service department. There was no text.
Had I met her first, instead of the amazing Raphael who was my exceptional sales agent, I would have never bought a Toyota. Retrain her immediately!
Quick and easy. Good communication.
Except for the bumper recall. That was supposed to be done as well. We got a message this evening that it was still not done. Now another trip to town. That 60 round trip
The job was done within the estimated time. Nicholas indicated that he would try to expedite the work since I would be waiting. Please thank Nicholas for the extra effort!
Friendly, good service, very professional, super waiting area. Completely satisfied!
Friendly and competent! Since we were visiting at Westcliffe and no back up vehicle your loaner was really important to us. We expect to be moving to Colorado next year. You wil be our “go to” dealer. We have two Toyotas.
Scott is honest and pleasant to deal with.
Ashley was amazing and very friendly!
Outstanding service all around
PS- don't know whether it makes any difference or not but someone is obviously not checking the odometer as the number printed on the receipt is not close to the actual mileage.
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