Toyota of Colorado Springs Auto Repair Service

Very good customwr service

Great job by Jim

Good Service and Communication

Jim was extremel professional and courteous. He provided timely status updates regarding the repairs on my 2002 4-Runner. Providing translation for myself using Uber was an added benefit to facilitate my transaction. I have been a loyal customer at this dealership for over 20 years. Thank you!!

She was excellent. My Hero for the day!

Great service!

She was great. If the sales department had treated me well and simply communicated with me, I would have purchased both cars there. This young lady provided me with the utmost customer service

I trust Toyota of Colorado Springs, which is saying a lot. Everyone is so nice and I know that the service that’s recommended is truly needed.

Excellent service! Ms. Porter was friendly and super professional.

I was charged more than I was told.

Very satisfied

Charles was great.

Jim explained our issue with the Infotainment console. We were hoping it would have lasted more than 3 years and were surprised by the cost. However, it was not Jim's fault that we have elected to address the console replacement at a later date.

Ashley and the team were great! Routine 15k and an alignment. Fast and friendly service as always!

She was very helpful and amazing to work with

Dani is the best!!!!

My car was in for oil and filter change and recall fix. During inspection it was determined that it needed alignment. I gave the go ahead for alignment via e-signature. Shortly after I saw my car being parked in the lot next to the service entrance. I assumed it was in line for the alignment. 45 minutes later I checked with the service advisor for an update. She said she would check. Fifteen minutes later, I realized my car was still parked in the lot. I checked again and found out my car had been done for over an hour but no one had let me know. The service advisor apologized and gave me a 15% discount on the alignment (about $19). I asked if my car was aligned and she said yes. She promised to email me an alignment report, but I have not received it. I have been a loyal customer for several years and know this was not a typical experience, however I am very disappointed that I spent an over an hour waiting for a car that was already done.

Sarah is very helpful and always keeps me updated on my vehicle.

Service advisor should address the customers in a professional manner such as Mr/Ms or Sir/Ma’am not “honey”.

Couldn't be more satisfied.