Sarah was great! She provided service &communication to me and my wife that was OUTSTANDING!
We were on the road between Denver and Santa Fe when the Tacoma blew the rear main seal. This happened a week after the clutch was replaced at Toyota of Santa Fe. I was suspicious the problem was related but Sarah coordinated w/ the SF dealership and they came through covering the cost. She went to quite a bit of effort and I deeply appreciated it.
He was great, but. i hwd to have a loaner car because they didn’t have the parts for a recall that I scheduled over a week ago. Plenty of time to get parts. Then I had to fill a tank to the full mark which I wouldn’t have done If I had my own car. Poor management.
Sarah did exactly what I asked her to do. She prioritize my maintenance needed and discussed it all with me. If she will have me I intend to stay with her for my maintenance.
The service was prompt and professional from the time I arrived until I left.
In my opinion Sarah Massanou is hands down the best service representative at the toyota of colorado springs location. She has worked with me and my vehicle on several large sometimes complicated issues that i was having with the truck. She is always very professional, prompt, and accommodating. I will continue to have her handle any and all service and maintenance issues with my vehicles in the future.
Warranty work scheduled quickly. Good communication throughout. Happy with choice of Colorado Springs Toyota for both vehicle purchase and service.
Sarah has excellent customer service skills.
Kevin is always great, honest and forthright. I was really glad when I came back that he was still there. Him being there when I returned says more about how you treat your own people and tons
about how you treat your customers more than any type of cheesy add or pitch. Please don't lean to heavily into social media, the human touch is still very, very important and necessary. Thanks John with the GX
Dani was awesome. Sweet, efficient and very easy to work with!
Very friendly and extremely knowledgable.
Jim was very easy going and straight to the point with services needed. Explained the timeline of service and provided recommendations for future service's. He also took the time to offer Lyft services as my vehicle would take a few hours to service. Both, Lyft services from drop off to pick up were top notch and greatly appreciated.
She was great! She checked me in, was very kind and kept me up to date on my car while it was there and then again when I picked it up. She’s so pleasant and cheery!
Great job Charles and COS toyota
Totally impressed!!!!!
Kevin was professional!!!
Great job everyone!!!
Amy N
Randy is the absolute best.
Social