Sarah was so pleasant & helpful. As someone far from home, it was very reassuring to experience the kindness& concern from Sarah and all the staff i met.
Sarah was wonderful! She set up my transport to my work and back while I waited for my car. She gave me the best customer service experience I've had in a long time. Kudos to her!!!
The car shut off on my son
Great service and very helpful
Randy always does a great job of communicating.
Sarah was personable and professional in attending to our needs! Extremely satisfied with Sarah who in herself upheld the High Standard of Excellence at your facilty.
Greatly Appreciated!!
Nicholas made me feel like I was his only customer of the day.
Thanks so much
Randy Lee is such an assest to Toyota and the reason I keep coming back. He is always professional and personable. He immediately helped and was able to get my car repaired, same day. Thank you Randy
Both my wife and I are completely satisfied with all phases involved in our new car purchase at the Toyota dealership.
Jesse and Whelmenia Mayo
Nicholas was great and made sure my vehicle was seen in a timely manner. I hope to see him as long term staffing. They don’t make customer service like that anymore.
Tire popped while we were on a test drive we still wanted to buy that vehicle and they made sure to get the tire fixed for us the same day thanks
Service was easy to schedule. Dropped off my vehicle and it was taken in and serviced quickly. Couldn’t be happier with the interactions with the team.
Appreciate the service, thanks!
Receipt & programming of 2nd FOB good.
Had running boards installed. Product is good, installation as well, COST of labor was WELL over what seems reasonable. While I appreciated the military discount on the part $721.05, the labor was a whopping $852, not incl a haz waste charge for $69.95. Shame on me for not getting a quote, a mistake I won't make again. I was told it was a bigger job than anticipated & given a courtesy vehicle also appreciated. After having a better understanding of what the installation entailed, I'm not confident the job warranted the excessive labor charges.
Scott did an excellent getting my land cruiser serviced quickly and on time. He arranged for a ride share so I didn’t have to wait at the dealership. I was pleased with the new tires and shocks.
Ashley was very prompt and courteous. She ensure that my scheduled service was on time and without delays.
Ian is great. Excellent communication. He kept me informed every step of the way. Went into everything in great detail. A very nice person.
My report shows there is an issue that needs resolved, but does not have any description of the issue, just a photo of the engine and a total of $177. I was not told about any issues when I left
Randy understood I can’t spend gobs of money all at once. He was kind, no pressure
Randy had excellent service.
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