Disappointed that the service team told us that the wheel lock would not fit and told us to take the 4Runner to Discount Tire to possibly purchase a new wheel lock. When we got to Discount Tire the technician there went out to our 4Runner tested the wheel lock and it went right in. It was the right size and shape after all!!! It was a real hassle and the run around we got was particularly frustrating!!!
Thanks for the loner while you worked on my car.
You really made our day when your tech found a key fob and set of keys that were somehow “stuck” under a front seat for two years!
I appreciate the high quality service and I think the whole staff did an amazing job
Very pleasant staff who did an excellent job of communicating. Their service is exceptional.
We arrived and waited in our vehicle for more than 20 minutes. Once she came over to help, all went well. A basic tire rotation and inspection took nearly 90 minutes. When we came to pay she admitted our vehicle has been completed for a while but she was busy with other things. Definitely didn’t feel like a priority or valued as a paying customer.
Ashley was very professional and friendly. She made me feel like a valuable customer.
I brought my vehicle in on 10 October and the service representative put untrue information in the write up. Furthermore, I asked for the service to be done for vehicles that drive on dirt and dusty roads and that service was not performed so I had to bring the vehicle in again today. Also the window rattle on the driver side is still there.
It's good toknow we're all set.
Always great service and professional friendly staff!!
Randy gave me important information regarding my vehicle.
An issue arose regarding one of the tires which resulted in a 2 hr job becoming a 4 hr job. I needed to get to Denver to pick up my grandson. Long story-short version…Ashley went above and beyond to ensure I made it in time. I will continue to have my car serviced at your establishment due to the tremendous customer service that I experienced today. Please thank her again for me.
Ashley is always a pleasure to work with.
Quick. Responsive. Approachable.
Ashley is the best! She took such good care of us. Thank you!!
Mr Lee is very professional, thorough and knowledgeable. He is a valuable asset to your company.
Thank you, Kevin, for your courteous service.
Good service from Kevin. Thanks
As usual, Scott was excellent and the technician who worked on the Land Cruiser was obviously very knowledgeable and competent
I welcome a conversation with Scott. My cell service is sometimes sketchy but if I receive a text I will respond quickly from a stronger signal area.
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