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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4397 reviews 66%
4 star 1565 reviews 23%
3 star 150 reviews 2%
2 star 294 reviews 4%
1 star 273 reviews 4%
Review Us
Daniel H.
5 out of 5
12/13/2024
Great job, great communication and great follow up
Linda C.
5 out of 5
12/13/2024
Quick service. Rose was very helpful.
Stephen M.
5 out of 5
12/13/2024
Nick is very helpful. Great service!
Giovanni P.
5 out of 5
12/13/2024
Great!
Diane H.
4 out of 5
12/13/2024
Merry Christmas
Douglas Y.
3 out of 5
12/13/2024
While the work took longer than expected. It was explained when I arrived that a technician had been injured and they were backed up. You can’t control everything.
Fay S.
5 out of 5
12/13/2024
I have been reassured with the guidance of Kevin Whitlock and the service of the Mechanics at Motorcity.
Rebecca P.
5 out of 5
12/13/2024
Excellent!
Lesley V.
5 out of 5
12/13/2024
Nicholas is great. Friendly, knowledgable.
Thomas A.
4 out of 5
12/13/2024
Very knowledgeable and helpful. One sharp cookie.
Lyle W.
2 out of 5
12/12/2024
The communication on the status of the vehicle was sparse given the time that you had it. I really appreciated the loaner vehicle although its condition when I picked it up did not reflect well on you. I also asked that my car be returned to me in the same condition as when I dropped it off and was assured that it would be. Nope, still looked like it had sat out for three weeks which it had.
David P.
5 out of 5
12/12/2024
Dan and the team helped me out so much. I highly recommend the team and will be transferring my business to their location
Richard J.
2 out of 5
12/12/2024
Terrible service overcharged on a diagnostic
Byron W.
5 out of 5
12/12/2024
Sarah displayed an understanding of mechanics pertinent to the service rendered. She was quick to develop a friendly association with myself and gave me confidence that she was listening to my concerns and would relay them to the technicians.
Sarah H.
5 out of 5
12/12/2024
Randy always takes great care of us!
John S.
5 out of 5
12/12/2024
Awesome job. Nice and easy
Julie S.
5 out of 5
12/12/2024
Nicholas was helpful and informative.
Punipuao S.
5 out of 5
12/12/2024
Professional, prompt and attentive.
Joanne W.
5 out of 5
12/12/2024
Very happy with the service
Rich F.
5 out of 5
12/12/2024
Scott was awesome. He did a great job keeping me informed of work required. He was very courteous and professional.

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