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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3352 reviews 64%
4 star 1161 reviews 22%
3 star 158 reviews 3%
2 star 270 reviews 5%
1 star 301 reviews 6%
Review Us
Robert P.
5 out of 5
7/10/2025
Great service
NICHOLAS S.
5 out of 5
7/9/2025
Great service, good people.
Robert B.
5 out of 5
7/9/2025
The service was quick and well done. Nate was great and helped me with my mobility issue.
Denise M.
1 out of 5
7/9/2025
One of the reasons for the visit was the safety recall on the vehicle. I was informed that the safety measures could not be completed unless I purchased a new $225 battery for the car. I am confused as to how a manufacturer can issue a safety recall due to an issue created by them and require the owner to spend $225 to have the work completed. I am very frustrated with this situation.
Barbara Y.
5 out of 5
7/9/2025
N/A
Joan S.
4 out of 5
7/9/2025
I came for an oil change. I waited and was leaving in 45 minutes. That was awesome! Big thanks to Nate and the team!!!
Michelle W.
5 out of 5
7/9/2025
Ethan was very helpful and made sure I was kept in the loop on the process of my maintenance. He is always very friendly and honest about the repairs that are needed for my vehicle. I appreciate that very much
Michael M.
5 out of 5
7/9/2025
Completely satisfied!
Kip C.
5 out of 5
7/9/2025
Always great service! I appreciate that the waiting area is clean, comfortable and spacious!
Mike D.
5 out of 5
7/8/2025
Professional, personable, and timely - the consistent quality of service is impressive. Everyone from in-house personnel to the courtesy driver were great. The sense I feel from the folks at Baxter is that you want and appreciate my business. Thank you.
Russell G.
5 out of 5
7/8/2025
Always happy with your work Ethan does a great job
Darrell S.
4 out of 5
7/8/2025
Job well done, only complaint is the driver seat settings were cleared
Brandon J.
5 out of 5
7/8/2025
Fast Friendly and Professional!
Leona D.
5 out of 5
7/8/2025
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Richard P.
5 out of 5
7/8/2025
Fast and informative
Jeffrey M.
5 out of 5
7/8/2025
Fast and efficient.
Jeremiah F.
4 out of 5
7/6/2025
The entire staff are professional and polite. The entire process of scheduling the service appointment through getting my keys back was smooth and straightforward. Easily the best customer service and maintenance visit I’ve had at any dealership across multiple states.
Jeffrey A.
5 out of 5
7/4/2025
Nate did a great job of keeping me informed on his inspection of my Camry and potential concerns he had. Giving me time to review, etc.
Rita R.
5 out of 5
7/4/2025
He was great in every aspect! Thank you!
Lisa W.
5 out of 5
7/4/2025
Nick was extremely helpful and answered all of my questions to my satisfaction. He went above and beyond and I was very grateful for his assistance.

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