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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3322 reviews 64%
4 star 1143 reviews 22%
3 star 152 reviews 3%
2 star 267 reviews 5%
1 star 300 reviews 6%
Review Us
Mohamed A.
5 out of 5
5/5/2026
Very good service
Kathryn W.
5 out of 5
5/3/2026
Victor was great
Jose L.
5 out of 5
5/3/2026
Victor was very helpful and took the to explained all the findings in my car.great customer service.
Dixie B.
5 out of 5
5/3/2026
He was timely. He answered all questions to my satisfaction.
Mark S.
5 out of 5
5/3/2026
Daniel did a great job explaining everything. I appreciate the entire staff and trust Baxter with both of our cars.
Stuart K.
5 out of 5
5/3/2026
Davis always gives the best of service. Hopefully he is a treasured asset by Toyota management.
Mark J.
4 out of 5
5/2/2026
Very efficient appointment. Added rear breaks that were more expensive than I would have expected. Need to review my DIY skills. Convenient to get all done at once.
Cassandra A.
5 out of 5
5/2/2026
Nate went above and beyond with his customer service and I'm very grateful for his kindness and willingness to sit down and explain things to me.
Miguel P.
5 out of 5
5/2/2026
Great service
Krystal W.
5 out of 5
5/2/2026
Quick and efficient! Thank you!
Peggy C.
4 out of 5
5/1/2026
Danny explained the inspection report in detail. Easy for me to understand. Very professional, friendly and helpful
Pedro R.
5 out of 5
5/1/2026
I was completely satisfied with the service.????
Frank S.
5 out of 5
5/1/2026
Nick did a great job handling my vehicle and was very helpful!
John L.
5 out of 5
4/30/2026
Ethan is a rockstar. Bob Steinke is a rockstar. Your whole team is a rockstar group. Unparalleled.
Kathleen G.
4 out of 5
4/30/2026
I appreciate the information shared with me and the ability to get the work done the same day.
Richard M.
5 out of 5
4/30/2026
Mr Price is a wonderful person and employee. He is clear and concise, understandable and communicates extremely well. With his ability to communicate he provided us with a clear picture of the process and what they would do. Please provide him with a raise and a promotion, he earned it! Thank you’
Robin H.
2 out of 5
4/30/2026
Danny was awesome!! He was very apologetic and genuine. But the wrong handle was ordered for the back seat of my Land Cruiser and even though I’d sent a picture of the “malfunction” light that came on, you didn’t have the correct sensor to replace the bad one. It sounds like you will have them quickly and it was great talking to my salesman, Denis, and Leo while I was there. Everyone is extremely kind!
Thomas P.
5 out of 5
4/29/2026
Thank you very much for your service and I so glad to meet with the nice everyone at the service..
Joan O.
5 out of 5
4/29/2026
Nate was out to check me in immediately and communicated progress and recommendations quickly. Best experience I’ve had at Baxter in a while.
Patricia L.
1 out of 5
4/29/2026
The 60K radiator flush was done at 75K, when it was already done previously at 60K checkup. Didn't realize until I looked at maintenance records once I got home.

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