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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3352 reviews 64%
4 star 1161 reviews 22%
3 star 158 reviews 3%
2 star 270 reviews 5%
1 star 301 reviews 6%
Review Us
Linda H.
4 out of 5
9/4/2025
Nate was very pleasant and very professional and completed his work while engaging the customer. He cheerfully navigated the non-availability of several computers and edified the colleague for allowing him to use his workstation. In the short time I met him, he seemed to be a team player. Nate has everything he needs to be a successful individual in life.
MATTHEW B.
5 out of 5
9/4/2025
Victor is great and provides a transparent and seamless experience
Paige H.
5 out of 5
9/4/2025
communication was great!
Anne D.
5 out of 5
9/4/2025
Ethan was great and went above and beyond to make sure all of my questions and concerns were taken care of! Awesome customer service! Thank you!
MATTHEW H.
5 out of 5
9/4/2025
Total professional! Hope to have his help anytime I come in
Mark D.
5 out of 5
9/4/2025
Happy with the service.
MARK G.
4 out of 5
9/4/2025
The staff were great. Especially Nick. He took the time to answer all of my questions. I even got a loaner truck. I don't get loaners from the 'other guys.' Now that my wife's Crown Signia was purchased from you (Sicelia was great too), both our Toyota's will be serviced at Baxter and Baxter alone. Thank you for a great job on the Tundra. It looks better than the day I drove it off the lot!
Jeff F.
1 out of 5
9/3/2025
I was quoted $247 for a pump replacement but the bill said $1100.
Thomas J.
5 out of 5
9/3/2025
Nate was fantastic!!!
Brian G.
5 out of 5
9/3/2025
Thanks to Ethan and team for the service and for answers all of my questions. Much appreciated!
Brian D.
5 out of 5
9/3/2025
Polite, attentive, empathetic
Joseph Z.
5 out of 5
9/3/2025
Wow
Quoc N.
5 out of 5
9/3/2025
Thanks for your great service. You guys did a great job.
Birute P.
4 out of 5
8/31/2025
Nick is the best
Lyle J.
1 out of 5
8/31/2025
I asked for and selected to have the differential oil changed from the multi point inspection report suggestion and it was not done. It can wait until the next oil change so no big deal but attention to detail is important.
DENNY S.
1 out of 5
8/31/2025
I called ahead of time asking if the light bulbs on my car could be changed. I was told yes, the parts were there, and they'd do it for a agreed price. I spend the next 2 to 3 hours doing what I need to bring it and wait an hour to be told that they can't be changed. Why? Because the lights are too new and I need to change the entire thing for about 1-2 thousand dollars. Mind you the original quote was only 170. Funny that a place that had my cars year make and model doesnt know that I can't change the bulbs until after I waste all my my time. Won't be coming back
Vicki O.
5 out of 5
8/30/2025
Excellent service! Go n right away !
WILLIAM C.
5 out of 5
8/30/2025
Davis communicated well
MAX T.
4 out of 5
8/30/2025
Nate was fantastic to work with, start to finish.
Susan H.
5 out of 5
8/30/2025
Nate was professional and helpful. Very nice guy.

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