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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3344 reviews 64%
4 star 1156 reviews 22%
3 star 157 reviews 3%
2 star 268 reviews 5%
1 star 301 reviews 6%
Review Us
Michael M.
2 out of 5
11/21/2025
Everything was excellent, except I was told it would be a 3 hour job, but it was closer to 6 hours and I wasn't kept informed
Timothy A.
3 out of 5
11/21/2025
Glad I had an extended warranty
Dawaine I.
5 out of 5
11/21/2025
He did an excellent job
Jochabeth C.
5 out of 5
11/21/2025
thank you!!
Robert W..
4 out of 5
11/21/2025
Ethan was very professional and explained things very well. There was a software update that was added to the service; he explained that it would take an extra hour but since I had the time it was done today.
Carrie S.
5 out of 5
11/21/2025
Victor was professional and a pleasure to work with.
Meghan B.
5 out of 5
11/21/2025
Nate was awesome, friendly, and timely!!
John S.
4 out of 5
11/20/2025
Everything you could want in a service appt:: courteous, service tech, quick service, and good follow up with what was done.
Peter M.
2 out of 5
11/20/2025
Daniel was an excellent service rep but he couldn't help me with this: I bought two (2) of the 3 for $225 oil change packages. Just recently my Corolla was totaled but I still had 1 unused oil change credit. I was told that I couldn't use it for my Rav4. Why is that? You're not really going to keep my ?75 are you? As I mentioned earlier, Danny was an excellent service rep.
Frank B.
4 out of 5
11/20/2025
Great service from drop off to pick up.
Wayne W.
5 out of 5
11/20/2025
Victor was very personable and timely.
Gillar H.
4 out of 5
11/20/2025
Firstly, I want to commend Victor on the outstanding quality of his work on the car. His technical expertise is clearly evident, and I was thoroughly impressed with the results and the efficiency with which the service was performed. However, I did want to share an observation concerning the customer interaction aspect. While his technical skills are exceptional, I found his demeanor to be quite reserved. This can sometimes be perceived as a lack of warmth or engagement, which, while perhaps unintentional, might inadvertently make customers feel a little less connected or welcomed.
POLLY D.
5 out of 5
11/20/2025
Very professional and kept me informef
Bonnie L.
5 out of 5
11/20/2025
Daniel was very nice and courteous.
Julie H.
5 out of 5
11/20/2025
Excellent explanation- very friendly as well as prompt.
Joni D.
5 out of 5
11/20/2025
Great experience, thanks!
Thuta S.
5 out of 5
11/20/2025
I received good service.
Jeanne C.
5 out of 5
11/20/2025
Ethan was friendly, helpful & knowledgeable. He knew & understood our WHEELS fleet coverage. My car was well-serviced and it was done quickly. I was given the paperwork that relates to the service done.
Melanie K.
5 out of 5
11/20/2025
Ethan is always very professional and appreciate him keeping me informed on what is going on with my vehicles.
Gary B.
5 out of 5
11/19/2025
Great service. Ethan was great!!

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