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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3344 reviews 64%
4 star 1156 reviews 22%
3 star 157 reviews 3%
2 star 268 reviews 5%
1 star 301 reviews 6%
Review Us
Sarah F.
5 out of 5
12/13/2025
Thank you, Baxter Toyota! Ethan took great care of us
Jeff B.
1 out of 5
12/13/2025
Long day at service. 2 hrs for an oil change…too long!
George J.
5 out of 5
12/13/2025
Thank you much.
Christopher G.
4 out of 5
12/13/2025
Great customer service from Danny
Michaela S.
2 out of 5
12/13/2025
I think it would be beneficial to hold higher standards to prepping your loaner cars. The first one smelled terrible of smoke. The second one was given to me with 1/4 tank of gas when I was told it would be full. My car took one week to repair when I was told just a few days. Finally, they never called us. We had to continue to call them to get updates. Truthfully, it was a terrible experience and I will have a very hard time referring Baxter Toyota to others. Overall, just a subpar experience.
John H.
5 out of 5
12/13/2025
Outstanding
Serge P.
5 out of 5
12/13/2025
Victor was very professional and made sure the process went smoothly.
Linda B.
5 out of 5
12/13/2025
Nick was great..polite and knowledgeable.
Allison A.
4 out of 5
12/12/2025
Victor was wonderful! The video of the inspection was difficult to understand with how fast they were speaking.
Justine S.
4 out of 5
12/12/2025
Nate is always great to work with and the space is a nice place to spend time at while waiting for service.
Mindy C.
5 out of 5
12/12/2025
Pleasant waiting environment, prompt service, and polite staff. Thank you!
Beverly V.
5 out of 5
12/12/2025
Everyone was very polite. I was very pleased with how I was treated. I could see they went out of their way to make it easy for me. ????
Dee B.
4 out of 5
12/12/2025
Everth8ng was fine.
Thomas C.
4 out of 5
12/12/2025
Ethan was helpful. It seems my appointment didn’t make it in the schedule but he was able to get me in and I do appreciate that
Jo G.
5 out of 5
12/11/2025
Great service, as always, and explanation of all the details!
Barbara L.
5 out of 5
12/11/2025
Nate is very friendly, knowledgeable and professional each time I bring my car in for service. He finds the best coupon to use to help bring the cost down for me since I am a retired senior citizen. I really appreciate that!
Janet A.
4 out of 5
12/11/2025
Great check-in. Super check out!
Susan S.
1 out of 5
12/11/2025
So far very good experience at your facility. Waiting for a part to come in so you can switch out a sensor covered under warranty.
JOHN L.
5 out of 5
12/11/2025
Great service
Dylan B.
5 out of 5
12/11/2025
Everything was great, thank you.

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