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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3327 reviews 64%
4 star 1147 reviews 22%
3 star 152 reviews 3%
2 star 267 reviews 5%
1 star 301 reviews 6%
Review Us
Daniela B.
5 out of 5
1/15/2026
Always good honest service!
Clyde S.
2 out of 5
1/15/2026
I have already talked to Scott about the issues.
Frank S.
5 out of 5
1/15/2026
Very friendly and explained things well
Marilyn H.
5 out of 5
1/15/2026
Fast and accommodating of my questions.
DENNIS Y.
5 out of 5
1/15/2026
Great job / great employees !! Jonathon Booker provided excellent customer service ????!!
Shane T.
4 out of 5
1/15/2026
My service tech is da man !!my preferred tech always quick done right !!
Karen H.
5 out of 5
1/15/2026
Victor was very helpful and customer service oriented! Happy to have worked with him today
William B.
2 out of 5
1/15/2026
I informed the service representative that I did not want my tires rotated and the technician did it anyway. I had to return to have the tires rotated back.
Luke H.
5 out of 5
1/15/2026
Village point blows- baxter was much more pleasant experience
William H.
2 out of 5
1/15/2026
I appreciate the service you did but very disappointed that the vehicle was not washed. I thought a car wash was standard with service work at most dealerships. Thanks, Bill
Michael N.
1 out of 5
1/15/2026
Nate was fine. He did really well. The problem I had was that this was an appointment that I had scheduled and it still took an hour to complete. I had to take off of work to be able to make this appointment. And to top it off whoever brought my car out of the shop adjusted my seat, mirrors and steering wheel. They had to have been the world’s tiniest person to that point I had a very hard time getting into my vehicle. The least that could have been done is readjust my seats close to where they originally were. Doesn’t have to be perfect but atleast in the same zip code. If this happens again I may end up taking my business elsewhere.
Amar B.
1 out of 5
1/14/2026
Hi - I got oil change done yesterday - however I felt something got changed and I noticed tires were not the same after the servicing - noticing wobble in tires so I went second time after calling the service line - they did some quick fix - which did not fix the tire issue - still noticing some sound while driving.
JOSEPH S.
4 out of 5
1/14/2026
Daniel was great help. You system seem flawed.
Dennis H.
4 out of 5
1/14/2026
Work completed as requested on time.
Javier G.
5 out of 5
1/14/2026
knowledge, helpfull, friendly. Thank you
Roxanne M.
5 out of 5
1/14/2026
Ethan did great. Kept me updated on status.He is appreciated. Thank you for great job.
JO G.
5 out of 5
1/14/2026
Nate and the Baxter team are always a pleasure to work with!
Kylee R.
5 out of 5
1/14/2026
Everybody was great. Super friendly and very helpful considering I had my two toddlers with me.
Dianna P.
5 out of 5
1/13/2026
Service was excellent. Jonathon was courteous and a pleasure to deal with. Thank-you.
Alan R.
5 out of 5
1/13/2026
Great job!

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