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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3647 reviews 61%
4 star 1349 reviews 23%
3 star 202 reviews 3%
2 star 392 reviews 7%
1 star 352 reviews 6%
Review Us
Bob S.
5 out of 5
9/17/2025
Great job, Erin!
Mary B.
1 out of 5
9/17/2025
I was told that the squealing left front brake on my 2024,Tundra was “normal”. I said that if it was normal, why don’t all four brakes squeal? Why don’t the brakes on our 2022 Avalon squeal? I got no satisfactory answer. The brakes weren’t engineered to make noise, and they shouldn’t. Something this new, and this expensive, should sound like an old model T Ford when I back it out of the garage in the morning.
Patricia B.
5 out of 5
9/17/2025
I was early for my appointment. They got me in and out at a great time. Thank you.
Douglas O.
4 out of 5
9/16/2025
Michael did a great job helping me with maintenance needed now and going forward.
Varsity Detasseling.
5 out of 5
9/16/2025
Excellent service.Ty is above 10.i am impressed, very pleased.
Michael J.
5 out of 5
9/16/2025
Excellent job.
Alain D.
4 out of 5
9/16/2025
100% ????????????
Karley C.
2 out of 5
9/16/2025
Waited 2 hours for an oil change, I understand it can be busy and there may not be enough techs to get through everyone quickly. However, it would be nice if the service advisor could give an approximate time when you check in. I believe Michael originally checked me in, he was also not very friendly and did not even say hello when I walked in.
Carolyn M.
4 out of 5
9/16/2025
Erin was very friendly and helpful. I accidentally left my book behind. I called after I realized it after I left. She went and checked on the tables. She found it for me and held it at her desk until I stopped by to pick it up.
Anne S.
5 out of 5
9/16/2025
Stephanie was very clear about everything. I felt that tve appointment was handled very professionally and respectfully.
Mary A.
5 out of 5
9/16/2025
Everyone is so friendly when I check in and I appreciate the updates they send while it’s being worked on.
Nicole G.
5 out of 5
9/16/2025
Stephanie is super nice and helpful. The best customer service I have had in a long time.
Joseph N.
5 out of 5
9/16/2025
Great service, very friendly and upfront.
Keith B.
5 out of 5
9/16/2025
Great job
Heather B.
4 out of 5
9/16/2025
I appreciate the team squeezing us in to get a key made and programmed. I was a little worried that they didn’t ask us for identification or proof of ownership of the vehicle before they made the key and released the car to us. It I am grateful that my daughter was able to head back to OKC today.
Bryan L.
5 out of 5
9/16/2025
Your kind approach was really nice ????
Elizabeth G.
5 out of 5
9/14/2025
She was very personable and knowledgable.
Shawn S.
5 out of 5
9/14/2025
Friendly service from staff, nice and clean waiting area. Was nice to grab a drink while waiting.
Humberto B.
5 out of 5
9/14/2025
Great service
Ben K.
5 out of 5
9/14/2025
The service and communication with Brae was excellent. Thank you.

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