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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3647 reviews 61%
4 star 1349 reviews 23%
3 star 202 reviews 3%
2 star 392 reviews 7%
1 star 352 reviews 6%
Review Us
Kelly C.
2 out of 5
9/19/2025
Your price is too high on scanning the vehicle. All you found on the scan water pump is out. The front and boots were determined by visual inspection. Be careful on raising your parts replacment prices too high as I am comparing you with other foreign car, repair experts in Lincoln. Brae was excellent trying very hard.
Jess N.
5 out of 5
9/19/2025
The Baxter Toyota Service Department is always extremely helpful, friendly, and supportive throughout the entire process of consuming services.
Margie P.
4 out of 5
9/19/2025
Thanks Ty
Stephen B.
5 out of 5
9/19/2025
All excellent
Nancy H.
4 out of 5
9/19/2025
The service is always the same.
Randy G.
5 out of 5
9/18/2025
Ty Beel is always so helpful and so very pleasant! Love working with him and the team at Baxter Toyota!
Genoveva B.
5 out of 5
9/18/2025
Wonderful service
Frank G.
4 out of 5
9/18/2025
Mary J.
5 out of 5
9/18/2025
5 star service!!
Raymond M.
5 out of 5
9/18/2025
Excellent as always. Really appreciate Ty and staff. Thank you for your wonderful service.
James N.
5 out of 5
9/18/2025
Great service as always. So thankful we purchased the service agreement when we bought our Toyota Highlander from Baxter!!!!
Donald W.
5 out of 5
9/18/2025
Was extremely helpful
Niki H.
4 out of 5
9/18/2025
I was so happy to pull right up and in this morning. I was even early. The waiting area was clean and I loved the coffee machine and snacks. One other thing…whoever picked the music that was playing overhead… it was a great mix! I was dreading having to drive from Beatrice for maintenance but it was worth it.
Norma A.
5 out of 5
9/18/2025
Very satisfied. Everyone was so polite.
Warren K.
5 out of 5
9/17/2025
Thank you Erin and to our mechanic for working with us for the best outcome possible. They both went over and above!
Michael T.
1 out of 5
9/17/2025
Problem still existed. Less than 300 feet off the lot.
Hammod A.
5 out of 5
9/17/2025
I really appreciate your effort and support
Randy H.
2 out of 5
9/17/2025
Service advisor was fine it’s the rest of your service department that **** called back to ask a simple question weather my oil was changed but no one could bother to check insisted on transferring me to her phone and got blown off by answering machine must admit your service department gives the worst customer service I’ve encountered .Wanting another new vehicle but will probably go elsewhere
Edward F.
5 out of 5
9/17/2025
Mike was great Except service
Christopher V.
5 out of 5
9/17/2025
Michael was great, service was quick and efficient.

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