About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3647 reviews 61%
4 star 1349 reviews 23%
3 star 202 reviews 3%
2 star 392 reviews 7%
1 star 352 reviews 6%
Review Us
Ashley E.
1 out of 5
9/23/2025
I was scheduled for a 12:15 36,000 mile appt. So tire rotation and I scheduled 3 wiper blades to be replaced. I was there for 2hrs and 15 min. My service advisor was nice but that seemed a bit excessive for the little to no work that was done. I try giving them a break because I know everyone is overloaded but I have not once been in and out of the dealership in less than 1 hr 30min. I’ve never had a dealership with such long wait times. No need to contact me just wanted to provide context.
James R.
5 out of 5
9/23/2025
Excellent service
Terry M.
1 out of 5
9/23/2025
Took 2 hours instead of 1 and my vehicle sat there done for 30 minutes before I could leave with it
Kevin W.
5 out of 5
9/23/2025
Excellent service rep. Really appreciate you being open early in the morning.
Clark B.
5 out of 5
9/23/2025
Aaron was very great to work with
Walter T.
5 out of 5
9/23/2025
He was great!
Branden B.
1 out of 5
9/22/2025
Did you even do the work?? The radiator cap was not put back on. Coolant leaked out and went all over my engine compartment. I don’t think it overheated, but it’s a huge mess. I’m paying another shop to fill with coolant & and bleed the system. I’m guessing that should have been included in the work completed at your shop. That’s a very rookie mistake for a dealer technician. Since it was Friday afternoon, I’m guessing the tech was in a hurry.
Thomas I.
5 out of 5
9/21/2025
Excellent
Hope F.
4 out of 5
9/21/2025
We’ve been going to Baxter Toyota for 5 years and have always been treated well. But Erin has risen to an even higher level of excellence. She helped us with making sure our vehicle was taken care of properly, but also worked with Matt in making sure the price of repair was very manageable. We will only take our vehicle here for repairs. Thank you to everyone there for your help.
Tien N.
4 out of 5
9/21/2025
Smooth and easy process. Didn't wait long.
Kevin W.
5 out of 5
9/21/2025
Very pleasant. Good communication. Receptive to my concerns.
Richard S.
5 out of 5
9/21/2025
Great customer service. Job well done.
Rick B.
1 out of 5
9/20/2025
From my arrival he tried to convince me that it was normal for brakes to screech every time you back up. Wait until you hear the vacuous reasons he tried to convince me of. Did I mention this is a 2025 LandCruiser that I bought from you earlier in the year. The problem is not fixed. It is unacceptable to now have to bring a new vehicle in for service 4 times (counting my next visit). I am happy to share his expectation for me to check in to see when a kit comes in to presumably fix the brakes. How is this my responsibility. Isn’t that your job. Especially on a new vehicle having an issue it should not have.
Cameron R.
4 out of 5
9/20/2025
Easy to set up reservation - service was complete in a timely manner.
Michelle S.
5 out of 5
9/20/2025
Great job, as always there. Thank you.
Sarah L.
5 out of 5
9/20/2025
Stephanie was great! Personable, knowledgeable, and helpful.
Hiep V.
5 out of 5
9/20/2025
Excellent
Joyce E.
5 out of 5
9/20/2025
I always enjoy coming there and having treats while you guys are working on my vehicle thank you very much!
Rod M.
5 out of 5
9/20/2025
She did a great job
Kurt R.
1 out of 5
9/19/2025
The gentleman did not staple my charge receipt to the invoice. So I don’t have payment proof.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.