Baxter Toyota of Lincoln Auto Repair Service

Jared is the absolute BEST!! Totally trust him, and value his input!

Jared is great!! Honestly explains what needs to be done.

The service was done very quickly. The new plugs gave it the snap it used to have. Very pleased.

Good attention

Jared is always fantastic. Knowledgeable, friendly, and professional. Always communicates clearly and efficiently.

Stephanie was very helpful and kind. She's amazing.

Friendly and personable

Neal did a great job!! Everyone was friendly and polite. Thanks!!

Erin is a joy to work with! Love her since of humor and great personality.

Very helpful

I did not have a car at your site getting serviced for anything today.

Courteous. On time

Very cordial and friendly employee.

Jared was very helpful. Thank you!

Stephanie is always so upbeat & helpful. She has a bright personality and such a bubbly friendly smile. She all ways make my experience fun, enjoyable. Thanks

Thanks. We appreciate the great service

You always do a great job.

Friendly lady that checked me in for my tire rotation. The world needs more people like her.

She was cheerful. She was helpful. When I mentioned something about the tire pressure and mentioned I should get a pressure check gauge someday she finished her paperwork and then came back with a pressure gauge free of charge. A tremendous courtesy. She also applied my coupon for an oil change and tire rotation- a nice little savings - I always look for those in the mail.

When I checked in, I mentioned my rear lights needed checked as a friend mentioned at least one was out. When I picked up the vehicle I confirmed this was done and was assured it was but no light was changed so I asked them to check it while I watched. Clearly annoyed, the service provider checked and found 2 lights out (brake and reverse). Was quoted cost and told tech was new and would get a talking to. $100 later, I was told there were actually 3 bulbs out, but I wouldn't have to pay for the 3rd bulb labor (but also wasn't told what 3rd bulb was out). I questioned if the lights are part of the multipoint inspection and was told yes. I now don't trust the multipoint inspection since the very easily identified lights were missed. Also, outside of saying "this tech would get training", not much was done for me as the customer having to wait additional time for something that should have been handled during the oil/tire rotation service time.