Service Center

Real Reviews From Verified Customers

Melissa L.
5 out of 5
5/17/2026
Thank you!
Edward Q.
4 out of 5
5/16/2026
Everything was fixed fast.
Randal L.
2 out of 5
5/16/2026
Got a good price because I had the coupon you sent me in the mail. The problem was we had a appointment and you’re people got it right in for a oil change and it was back in a reasonable amount of time. Problem was they pulled the pickup in front of the door and we sat there and looked out the window for 10 minutes then they got in it and circled the lot and brought it back to the back of the line. There were 3-4 people behind the service desk but we stood there waiting for another 10 minutes. It was a pretty unorganized mess. Well i saved some money on the oil change but I don’t like standing around for a half hour waiting when the vehicle is ready. Thanks for your
Sean R.
4 out of 5
5/16/2026
I cannot say enough good things about Matt Quimby and the entire Baxter Toyota service team. After months of dealing with an intermittent check engine light and multiple unsuccessful visits at another Toyota dealership, I brought my 2016 Toyota Highlander to Baxter for a second opinion. From day one, Matt and the technicians treated me with professionalism, urgency, and genuine care. Instead of guessing or throwing parts at the problem, they performed the proper diagnostics, including compression and leak-down testing, and found the real issue—a cracked exhaust valve causing low compression on cylinder 1. They worked directly with my warranty company, kept me updated throughout the process, provided me with a 2026 Camry Hybrid loaner, and ultimately completed nearly $7,000 worth of repairs with a $0 deductible under my warranty. Most importantly, they restored my confidence in dealership service. I drove over two hours from Sioux City for a second opinion, and it ended up being one of the best automotive decisions I’ve made. As long as I own this Highlander, Baxter Toyota in Lincoln has earned my business. Thank you Matt and the entire team.
Roberto G.
4 out of 5
5/16/2026
A good recommendation would be to have someone who speaks Spanish, so that we Hispanics can communicate better.
James T.
5 out of 5
5/15/2026
Very courteous and timely service.
Timothy P.
5 out of 5
5/15/2026
Always great service
Sunil P.
4 out of 5
5/15/2026
All's good
Michael O.
5 out of 5
5/15/2026
Very good service and fast!
Gary A.
4 out of 5
5/15/2026
I came in with a squeak. I thought lubricant in the right spot would solve it. She said no. And provided a $2000 part and installation under warranty to secure my future happiness with my beautiful Sequoia. Thank you for the considerable consideration.
Suzanne W.
4 out of 5
5/15/2026
Jared was very helpful and pleasant. That has not always been my experience at Baxter. It was a refreshing change.
Connie P.
5 out of 5
5/15/2026
They did a great job!
Justin B.
4 out of 5
5/14/2026
Brae was Awsome!!! So much so I wanted to call her boss and express my gratitude towards her!!
Debra T.
5 out of 5
5/14/2026
Job well done,I appreciate everyone there that services my car.Always prompt on getting my car in as scheduled and he explained everything that was done or might need done.Thankyou!
Michelle R.
5 out of 5
5/14/2026
I appreciate the prompt and professionalism shown to me. I also appreciate how clean you keep your work area! Very impressive!! Thank you!
Jacob D.
1 out of 5
5/14/2026
So to be clear, you guys wanted to charge me over $500 to replace a single sensor that only cost $15 on the Internet and as a simple male female connection to replace. Do I have that right?
Thomas K.
2 out of 5
5/14/2026
The staff was great and the oil change was great but what I didn’t like is they removed my TO tire sticker from my dash and there was absolutely no reason to do that. That sticker showed me when I needed to have my tires rotated.
Michaela S.
5 out of 5
5/14/2026
Outstanding service and great communication.
Mark B.
4 out of 5
5/13/2026
Very satisfied and done earlier than quoted.
Jerri L.
4 out of 5
5/13/2026
Timely & informative

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