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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3628 reviews 61%
4 star 1341 reviews 23%
3 star 202 reviews 3%
2 star 389 reviews 7%
1 star 349 reviews 6%
Review Us
John T.
4 out of 5
11/22/2025
Jj
Austin A.
5 out of 5
11/22/2025
Thanks for the quick service!
Maria A.
5 out of 5
11/22/2025
Nice people good service thank you
Sherman H.
5 out of 5
11/22/2025
Brae was very friendly and courteous. She explained everything, and I enjoyed talking to her.
Charleen M.
5 out of 5
11/22/2025
Brae answered my questions while being friendly and professional!
Ali A.
5 out of 5
11/22/2025
She is so polite and professional it was a very smooth experience and she explained all the details in a very good manner
Lee S.
5 out of 5
11/22/2025
My appointment was easy to make on line. The service representative was friendly and helpful with information. The service was done on time with no problems. Thanks for making things quick and painless.
John T.
4 out of 5
11/22/2025
Justin White was wonderful! He kept me notified about my vehicle, what was needed, and how it was going! He was great!!! And when I drove my vehicle home, it felt like a new car!!! I love Baxter Toyota!!! I even saw my old acquaintance, Dee, working there! She’s great also!!! Thank you to everyone for a wonderful experience!!!
Steve D.
5 out of 5
11/22/2025
Justin was very knowledgeable, professional, helpful, patient, and great to work with.
Norman B.
5 out of 5
11/22/2025
Excellent service!
Diane M.
4 out of 5
11/22/2025
Stephanie is the best!! Hang onto her and treat her well.
Ben A.
5 out of 5
11/22/2025
Service was great
Doug S.
4 out of 5
11/21/2025
Have no issues with service or staff but was almost 2 hours Took long time to still great service but time was issue.
Ardith R.
5 out of 5
11/21/2025
All good.
William P.
2 out of 5
11/21/2025
I waited way too long for my service the fact I had the coupon for the service seemed to be the reason. I had no contact with Brae until she rang up my sale. I was disappointed at Baxter
John B.
5 out of 5
11/21/2025
All went Well
Roger B.
5 out of 5
11/21/2025
2 of 3 recalls taken care of and service as planned. Very organized and completed in very timely manner. Very satisfied!
Joan G.
2 out of 5
11/21/2025
My one and only request was for them to check the tire pressure because the low tire pressure light was on and he assured me yes that would be done in the multi system check that they do for the multi point inspection. When I got in my car to leave the low tire pressure indicator was still on. I thought I’d go off in just a couple blocks, it didn’t. I had to get gas so I went to HIS station and had them check the tire pressure, and it was still low, so they filled all four tires to the appropriate amount, and then the light went off in less than a block. So I was definitely disappointed with today’s service.
Natalie W.
5 out of 5
11/21/2025
Justin was great, very helpful!
Gregory W.
5 out of 5
11/21/2025
Service person Ty was friendly and nice to work with.

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