Service Center

Real Reviews From Verified Customers

Karin J.
4 out of 5
12/6/2025
Stephanie is very friendly and personable. She made sure I knew exactly what would be (and was) done during this visit. She answered the question I had about my tires and even went the extra step to offer some wisdom on wear and tear—and even in replacing them when it would come time for that.
Don F.
5 out of 5
12/6/2025
5 star
Van N.
5 out of 5
12/6/2025
Thank you
Terri B.
5 out of 5
12/6/2025
I believe this is the best dealership customer service department I have ever worked with.
Ericka B.
5 out of 5
12/6/2025
Great customer service and very happy with the treatment my car( pearl) received for her oil change. Thank you so much and as long as I’m in Lincoln you will service her. Thank holidays I appreciate you all. ❤️????????
Luann W.
5 out of 5
12/6/2025
Hey the service at Baxter is always top notch.
Joan S.
5 out of 5
12/6/2025
Thank you for the great customer service.
Oscar J.
5 out of 5
12/6/2025
Thank you, it was a great service
Robert P.
5 out of 5
12/6/2025
I felt he did an excellent job! He had mentioned that he worked there about 2 to 3 months and was really excited about his work. I thought he was definitely a keeper and an asset for your team.I
Donald H.
2 out of 5
12/6/2025
It took two hours for an oil change. I have ne er waited that long any where else. An hour at the most. I was not happy.
Jane K.
5 out of 5
12/6/2025
Ty was great
Jeri R.
5 out of 5
12/6/2025
Attentive, fast, informative. All good!
Carlos G.
4 out of 5
12/6/2025
Fast service. Also, we appreciate the technician video.
Luther H.
5 out of 5
12/6/2025
Great service
Leha L.
5 out of 5
12/2/2025
Ryan was awesome!
Nancy H.
5 out of 5
11/28/2025
Excellent service.
Amy B.
1 out of 5
11/26/2025
I came in for a 5000 mile Service on a new 2025 Camry XLE. When I checked in, I told them the low tire pressure light was on and was informed that the Service tax would check them. When I picked up the vehicle, the tire pressure light was off. Within a day the tire pressure light came back on and the tires were reading 29 psi and 30 psi. I wonder if the tire pressure was indeed checked on the tires, and the tires were filled. It seems like tires with 5000 miles on them should not lose 5–6 PSI in one day. Additionally, when I checked in, I asked for a car wash and was told that the car wash closed at 5 PM and likely would not be time to get that done. My appointment was scheduled for 4:30 PM. This is the first time I have been told over the years that a car wash could not be done and that the car wash closed at 5 PM. I have serviced our Highlander multiple times at 4:30 PM and always was able to get a car wash. I was disappointed that the car did not get washed.
Thomas S.
5 out of 5
11/26/2025
Baxter always goes above and beyond in service!
James D.
5 out of 5
11/26/2025
Great service
Richard H.
5 out of 5
11/26/2025
Very professional.

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