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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Pamela G.
5 out of 5
2/13/2026
Work done promptly-no problems. Everyone was polite and easy to deal with.
Candace R.
4 out of 5
2/13/2026
Jared is always on top of things.
Jaime M.
5 out of 5
2/13/2026
Great service and communication. Very satisfied. Matt kept me informed on what was happening with my vehicle.
Denise A.
5 out of 5
2/12/2026
It was a pleasant transaction with Justin. Couldn’t have had a better experience.
Janis T.
5 out of 5
2/12/2026
Great! Always look forward to the professional and friendly service at Baxter.
Jean L.
5 out of 5
2/12/2026
Thanks for your help.
Cynthia H.
3 out of 5
2/12/2026
Justin was able to get new wiper blades installed and i did not have an appointment. I was happy.
Dean S.
5 out of 5
2/12/2026
They took care of my Tacoma and it didn’t take long and answered some questions I had. Thank you for taking care of me.????
Craig J.
5 out of 5
2/12/2026
An easy experience,done in a timely manner
Landon M.
5 out of 5
2/12/2026
Stephanie was great throughout the whole process and answers any questions along the way
Jeff F.
5 out of 5
2/12/2026
Your service department is excellent
Douglas M.
5 out of 5
2/12/2026
Brae was helpful and professional. Glad to have her every visit
Carol D.
4 out of 5
2/11/2026
Baxter Toyota service department has always been professional and helpful. They answer any question that I have and make sure that I understand. I look forward to taking the survey.
Gloria B.
4 out of 5
2/11/2026
My car reminded me that maintenance was required. I called today. The lady that answered actually made the appointment according to my request. Great. Then Jared met me at my car right away.I asked if I needed to have the flyer with me in order to receive the windshield wipers. No problem. Also requested a car wash. Thank you for the excellent job of maintaining my car as needed. A job well done as far as I was concerned. And thanks again for moving the service to the south part of town.
Brenda W.
5 out of 5
2/11/2026
Friendly staff, very prompt and kept me informed.
Dulce K.
5 out of 5
2/10/2026
Great and fast service
Henry A.
4 out of 5
2/10/2026
Well, I wish I had not bought a Toyota. Super cheap shot buying a $90,000 + truck and have the GPS shut completely off after one year. we could’ve left it on and just not updated it. At least then I could use it and some of the features.
Tuul T.
4 out of 5
2/10/2026
Thank you! I would like to thank Mr. Ty bc his professional attitude with respectful towards me as customer. Makes me feel like loyal Toyota driver. Way to go for Toyota Baxter dealership you guys awesome.????
Ron S.
3 out of 5
2/9/2026
Problems arose with a 35 yr old vehicle that i did not expect. They were effectively addressed as possible. I am surprised you are not partnered with a body shop (there is one nearby) to have completed the minor hood repairs tho. Comment will not submit herr?
Antonio B.
5 out of 5
2/8/2026
Tue was fantastic. Excellent communication. Service was fast and efficient

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