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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Craig G.
4 out of 5
6/13/2026
The normal service was great. I need to know how to remove the advertisment from my screen. Experience driver connect appears on the screen every time I start my Rav 4.
Phillip C.
5 out of 5
6/13/2026
The service was quick, friendly and professional.
J Michael.
4 out of 5
6/13/2026
Brad was outstanding. She took care of my screen issues and kept me updated on my transmission service!
David B.
5 out of 5
6/13/2026
Good crew.
Rebecca H.
5 out of 5
6/13/2026
Timely, friendly service, got what my car needed, nice waiting area. Also kept me posted as I waited.
Karen H.
5 out of 5
6/12/2026
Stephanie was great. Very helpful.
Ryan D.
4 out of 5
6/12/2026
My radio works now. Thanks Jared and the persons who fixed it
Dan K.
5 out of 5
6/12/2026
Completely satisfied except that’s a lot of dollars to fork over for a 15 year-old car for fairly minor repairs. But you guys always do a good job so yes, completely satisfied.
Milo G.
5 out of 5
6/12/2026
Great Service
Mary K.
5 out of 5
6/12/2026
Great, friendly service!
Richard W.
5 out of 5
6/12/2026
Excellent service, as always.
Astra M.
5 out of 5
6/12/2026
Every one was very kind
Priscilla H.
3 out of 5
6/11/2026
I was able to bring my car in without an appointment to get a leaking tire fixed. The tired was repaired in 30 minutes, which I really appreciated
Lukas C.
4 out of 5
6/11/2026
Car doors are locked, I can’t get in
Fabienne V.
2 out of 5
6/11/2026
The cashier was not friendly and did not go.over the inspection or the services done in the car like the previous guys usually do in the past, in the i use to.frel welcome but tjis the second time this cashier had gave bad customer services
Jeff S.
5 out of 5
6/11/2026
Fast, friendly service! Thank you!
Derrick C.
5 out of 5
6/11/2026
Thanks for accomadating my vehicle for service and making it such an easy process for me.
Roberta P.
5 out of 5
6/10/2026
I have always been satisfied with your service’s, and today was just great as always. Appreciate all your service men & women so much.
Brian F.
4 out of 5
6/10/2026
I brought in my month old RAV4 I called my salesman Mark Langston to request help in regards to the battery dying after sitting for a couple of hours. Mark let the crew in the service center I was on my way in and Mike met me at the front door. Mike got me setup with a loaner since it was already late in the day and I was off within 10 minutes of being there. The next morning Mike updated me on what was fixed and told me it was ready to go. From start to finish I need to tip my hat to the customer service at every point of my interaction with your teams at Toyota. True customer focused service to make a new car owner at ease with a factory dead battery. Thanks so much everyone.
Wendy C.
2 out of 5
6/10/2026
I had my oil changed on May 28, 2026. On June 2,2026 I was traveling to Norfolk and the skid plate dropped down under My car to the point where I could not drive any farther. A gentleman who stopped to help me got under my car and pulled it out and said there were no bolts were attached to hold it up. The purpose of my appointment today was for them to fix it. Had the skid plate dropped completely out while I was driving it could have caused an accident for us or a driver behind us on the highway. They did fix it but no apologies were made. If it had jut been me in the car I wouldn’t have been so concerned but my 8 year old grandson was with me!

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