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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Leroy P.
4 out of 5
6/19/2024
I’ve never had a bad experience with anything or anyone at Baxter Toyota.
Gina G.
5 out of 5
6/19/2024
Enjoyed my first service as a Toyota owner. Fast and complete!! Thank you!!
Virginia G.
5 out of 5
6/19/2024
She was very friendly, honest & genuine. A+++
Roxanne M.
5 out of 5
6/19/2024
Everyone is Polite and Professional each & every time I have had an appointment. Keep Up the Good Work…..Thank You!!!!
Dave M.
5 out of 5
6/19/2024
Very informative and helpful.
Brigette S.
5 out of 5
6/19/2024
Quick, easy, and friendly.
Barbara M.
5 out of 5
6/19/2024
Friendly and efficient
Rebecca S.
5 out of 5
6/19/2024
Jared kept me completely informed of what needed to be done and the cost, which I appreciated.
Oscar O.
5 out of 5
6/18/2024
TY provided a great service , being nice and helpful with my process.
Danny D.
4 out of 5
6/18/2024
Michael Sowders is a terrific Service Advisor. He helped me understand the procedure for one of my warranty policies, and he advised me how to work with an external service vendor so my work could be covered by the warranty. He saved me several hundred dollars. He is super customer-focussed. Thanks, Michael!!
Rebbeca D.
5 out of 5
6/18/2024
Michael was very professional and helpful. I really appreciate your help
Gretchen B.
5 out of 5
6/18/2024
I unfortunately had an emergency come up and I was very impressed with staff in helping me out! Above standard service!!!
Dorothy B.
4 out of 5
6/18/2024
I thought a good car wash could be included, that’s just me. Thank you
Randall V.
5 out of 5
6/18/2024
He did a great job and helped me out on a few things. Thanks
Tony H.
2 out of 5
6/18/2024
Whoever made my appointment didn't make sure my name was right causing too much confusion at check in. Price quoted on the phone was apparently the "starting price for the service". Shady at best. Service guy towed the company line and tried to get me to be okay with paying 30 bucks over quoted cost after i made the happy, showed up and had no other options. Total bot the service writers fault....but not mine either. Won't be back
Gregory L.
5 out of 5
6/18/2024
Excellent experience
Daniel R.
5 out of 5
6/18/2024
Everyone was very professional and service was speedy.
Star K.
4 out of 5
6/18/2024
I was pleased with the care taken with my RAV4. They addressed my questions. The product specialist helped with connecting my phone. The service appointment did seem to take a longer time than I expected.
Jane R.
1 out of 5
6/17/2024
Didn't know it was a diagnostic. Thought I was getting a new belt. Paid a lot of money for getting nothing and still didn't get the belt. Then I had to make another appt for the belt after Waiting an hour and a half.
Charlot S.
1 out of 5
6/16/2024
Our interior air fan is making noise since the replacement of our air filter.

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