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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Jay E.
4 out of 5
7/12/2024
Enjoyed working with Mike Sowders and the tech that worked on the car, Jeremy Sincebaugh Appreciated them taking the time to wxplain everything before and after the repair Great job all around!
Lilchandra S.
5 out of 5
7/12/2024
Courteous, helpful in evaluating vehicle needs, proactive about future services - great employee appreciation for a perennial customer.
Peggy Y.
4 out of 5
7/12/2024
Jared was friendly and informative about what to expect.
James R.
5 out of 5
7/12/2024
He is so easy to work with. Very caring and attentive.
Jodi P.
5 out of 5
7/12/2024
I absolutely Love my Toyota and my Toyota team of professionals. Will buy Toyota again!
Julie R.
4 out of 5
7/12/2024
Unexpected parts were needed and Baxter was able to fix same day—plus provided car so could keep other appts
Seth L.
1 out of 5
7/12/2024
I have reported that my 4Runner shakes between 50-70 mph the last couple of services. Last August my wife picked up the vehicle and was told it was a sensor that needed to be replaced and that we would receive a call when the sensor was in. No call. This past time I again reported the shake and the sensor issue we were told about previously. I was told there was not a sensor issue and that the wheels just needed to be balanced so that was done but shaking continues.
Ethan H.
2 out of 5
7/12/2024
She forgets to look if I have prepaid oil changes every time. She does apologize and is polite but I would think that would be part of the workflow or my account would trigger a reminder. No need to call.
Kenneth D.
3 out of 5
7/12/2024
Everything was great! Only thing is that Tech wrote wrong odometer reading Should be 5k and he wrote 7200
Georgia B.
5 out of 5
7/12/2024
Thank you for making it easy.
Aemal K.
5 out of 5
7/12/2024
Thank you for the excellent set.
Randall T.
5 out of 5
7/12/2024
Everything went very smoothly and professionally!
Daniel D.
5 out of 5
7/12/2024
Thank you
Stephen I.
5 out of 5
7/11/2024
Great job ???????? Thank you!!!
Philip M.
5 out of 5
7/11/2024
Ok
Dee W.
1 out of 5
7/11/2024
When I finally went to she what was taking so long I saw my car 2nd in line of 10 ready. Many worker bees, and only one helping a customer. I was not impressed with the one who checked me in.
Tiffany R.
5 out of 5
7/11/2024
Thank you
Jason B.
5 out of 5
7/11/2024
Ty provided great service to me and went above and beyond my expectations to make sure my van was working properly.
Daniel P.
5 out of 5
7/11/2024
Fast friendly service!
Cassandra B.
5 out of 5
7/11/2024
He was professional and answered any questions I had. He also gave us recommendations for our next service date.

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