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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Sherman H.
5 out of 5
7/18/2024
Good job
Crystal C.
4 out of 5
7/18/2024
They got me in for service even though I messed up on the scheduling app somehow...oops! Hopefully I'll do better scheduling next time.
Amy H.
5 out of 5
7/18/2024
Ty was very professional, went out of his way to make sure everything was taken care of, and was flexible. Great service all around!
Mark B.
5 out of 5
7/18/2024
Everything went well.
Jeanette G.
3 out of 5
7/18/2024
I had to bring car back right after I got it home . The air conditioner was not working . A connection was not done right. I had to spend just about an extra 1 of time and drive extra 20 miles.
John D.
4 out of 5
7/17/2024
My name is Amber.
Stephen V.
5 out of 5
7/17/2024
Very cooperative and helpful
Anthony L.
4 out of 5
7/17/2024
Michael was immensely helpful and courteous. He managed to fit me into the schedule multiple times without a proper appointment, and he took the time to thoroughly explain the problem and what needed to be done to fix it. Despite the unfortunate circumstances regarding my vehicle, it was a very pleasant experience working with him. If I lived in Lincoln, I would make a point to reach out to him exclusively whenever issues arise.
Cheryl L.
5 out of 5
7/17/2024
Always a pleasure to work with TY. He is a great person and very professional!
Leonard B.
5 out of 5
7/17/2024
Competent, courteous, professional!
Daniel P.
5 out of 5
7/17/2024
Good service department.
Trudy W.
5 out of 5
7/17/2024
Michael is always very friendly and professional. I am always comfortable when he’s in charge.
Larry R.
5 out of 5
7/17/2024
Professional, clean and quick service is appreciated.
Diana P.
5 out of 5
7/16/2024
The entire team was so great!
Amy K.
4 out of 5
7/16/2024
He did a great job explaining my concerns about the noise my brakes were making.
Kimberly K.
1 out of 5
7/16/2024
I had an appointment for 3:30 for a tire rotation and my vehicle wasn’t ready until 4:45, I thought that was a long time to wait for a tire rotation
Todd W.
2 out of 5
7/16/2024
Communication… on service.. heard nothing from advisor during service..app. Still shows maintenance needed.. not sure who clears the app? Prices are high with no personal service to back it.. will use last free service then find another dealer.
Matthew B.
4 out of 5
7/16/2024
Initially, I brought my truck in for an oil change two hours late due to human error on my part. Ty immediately told me that is not an issue and quickly checked me in without any issues. Great customer service!
Doug P.
5 out of 5
7/15/2024
Stephanie was very knowledgeable on all the questions I asked of her. Very impressed with her helpful attitude, and attention to detail. She kept me informed of the progress of my car.
Molly C.
1 out of 5
7/15/2024
I haven't heard back on getting an estimate for replacing the charging port door. Let me know if you're still working on that or if you need to open a new ticket. Thanks!

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