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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Sandra B.
4 out of 5
8/15/2024
Ty is the best, I hope the part works once we get it installed.
Alice H.
5 out of 5
8/15/2024
I was very pleased. Everyone was very helpful and very courteous.
Linette C.
4 out of 5
8/15/2024
Ty was very nice. Haven't always experienced very polite people at baxter,but today was very nice.
Mahmood A.
5 out of 5
8/15/2024
Good service. Keep up the good work! Thanks!
William L.
5 out of 5
8/14/2024
She was very personable, knowledgable of maintenance issues, very accommodating.
Jason C.
1 out of 5
8/14/2024
We noticed there was a greasy handprint on the door handle when picking up our vehicle. Not the end of the world by any means. We just made sure we ran it through a carwash before heading back home from dealership.
Rose K.
1 out of 5
8/14/2024
Once I can stop feeling ill about the chips on the scrapes that were put on my front bumper maybe I can come up with a few more comments. Someone had to know about that and did not even acknowledge it. Kind of par for the customer service that I've been getting from Toyota for the past few months since purchase. No tell me how do you all feel about that?
Deryl M.
4 out of 5
8/14/2024
Jared was easy to work with. He let me know what the cost of the items I needed. The work was completed quickly. I will work with Jared any I can.
Sonya S.
5 out of 5
8/14/2024
Stephanie was the best person I’ve ever talked to at Toyota Baxter. She was very friendly and helpful!
Connie K.
5 out of 5
8/14/2024
Thank you for helping me
Douglas R.
1 out of 5
8/14/2024
I was at the dealership for almost three hours to be told I had an unfixable tire and a new one put on. Otherwise everything was fine.
Travis W.
5 out of 5
8/14/2024
Service was great. Got everything done in a day. Well done.
Moreen S.
5 out of 5
8/14/2024
Thank you for your good customer service and the excellent service work on my vehicle. I am very happy being an owner of a Toyota.
Shannon S.
5 out of 5
8/14/2024
Jared answered all my questions, was patient and kind. Thank you!!!
Amy F.
5 out of 5
8/14/2024
Evan is and always has been one of the greatest assets to Baxter. He is responsive, kind, and honest. Jeremy is also great!
Tom S.
5 out of 5
8/14/2024
Ready for me and prompt with the service. Much appreciated.
Verna M.
5 out of 5
8/14/2024
Very satisfied
Kristin W.
5 out of 5
8/14/2024
Everyone is very welcoming and friendly!
David Y.
5 out of 5
8/13/2024
Boxer Toyota service people are doing very good job.
Jim W.
5 out of 5
8/13/2024
Everything went well

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