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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3606 reviews 61%
4 star 1333 reviews 23%
3 star 201 reviews 3%
2 star 385 reviews 7%
1 star 349 reviews 6%
Review Us
Tina K.
5 out of 5
3/22/2026
Was done earlier than predicted and running smooth again
Hillary B.
2 out of 5
3/22/2026
I have so much to say. I called and left a message for the service department manager. I’d love a call back. ****-****-xxxx
Nate Z.
4 out of 5
3/21/2026
Thank you Brae and the service dept for taking care of all the issues with my truck! I greatly appreciate it. Nate
Father C.
4 out of 5
3/21/2026
Stephanie was great. She was friendly. She had a smile when I came… And sometimes in the past when you check in there’s not a sense of like welcome thanks for coming but with Stephanie they’re always is. I’m amazed by her Service. I just think she should get a raise. She’s the best service person I’ve ever dealt with and the next time I come in for an oil change, I’m gonna ask her if she got a raise and then I’ll ask why she didn’t.
Jaclyn G.
4 out of 5
3/21/2026
Everything was checked out and done well. Stephanie got me a quote for the tire sale and got me scheduled for that too. Very satisfied.
Jerry W.
1 out of 5
3/21/2026
Stephanie was excellent. However, I guess I am not sure if the liftgate struts that were recommended being replaced are covered under my warranty. Car is 31 months old and has 23,00 miles. I had been trying to have someone look at them for about a year. Please advise.
Charles K.
3 out of 5
3/21/2026
The fact that your technicians conduct the multipoint inspection on cars helps in tracking the tear and wear of the vehicle helping car owners plan in maintenance.
Madison M.
4 out of 5
3/21/2026
Steph does so good and she was able to get me in super fast. I am very thankful for the Toyota team for checking all my fluids on my car.
Paul S.
5 out of 5
3/21/2026
Stephanie is one I usually hope I get each time. She does her job well and has amazing customer service skill
Diane R.
4 out of 5
3/20/2026
Brae helped me understand when the best time to start the next service agreement. She also made friends with my dog and gave her a puppy treat. Will be back in the fall for my next service plan.
Sue M.
5 out of 5
3/20/2026
Excellent customer service. Very willing to answer questions. I love the video and pictures of the service.
James M.
5 out of 5
3/20/2026
Great job, thank you! Kept me informed along the way, knew just what to expect. Terrific staff.
James C.
3 out of 5
3/20/2026
Thanks for fixing my attempt to install after market tail lights and damaged the wiring in doing it. Everything is working well now. From now on, I’ll have you make any changes.
Tate B.
4 out of 5
3/20/2026
Ty couldn’t have been a better advisor. Appreciate his feedback and suggestions and the incredibly quick service.
Barry G.
5 out of 5
3/20/2026
Ty was great.
Susan A.
5 out of 5
3/20/2026
The staff were efficient and effective. Professionals at what they do!
Jeri R.
5 out of 5
3/20/2026
Very helpful and friendly. Great attitude. Fun to talk with.
Ross B.
3 out of 5
3/20/2026
On the call back to pick the vehicle up, I asked if there was any debris or cause of holes in the tire. Jared didn't know because he didn't talk to the guys in the shop. When I picked the car up a couple hours later, I asked the same question hoping he had gotten some clarification for me, but no dice. Kind of a bummer, still really good work and friendly outside of this.
Paul C.
5 out of 5
3/19/2026
I have trusted Baxter Toyota for years to properly maintain my vehicles. They have always provided great service.
Michelle B.
5 out of 5
3/19/2026
Brae was very attentive, cheerful and knowledgeable. I appreciated her excellent service!

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