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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Allen M.
5 out of 5
10/12/2024
Michael is very helpful.
Donna Z.
5 out of 5
10/12/2024
The lady who helped me, forgive me for forgetting her name. She was fantastic!! One of the best people I've ever had in the Service Dept. You need more,like her! She smiled the whole time and was so personable! Very impressive!!
James A.
5 out of 5
10/11/2024
Service is always excellent at Baxter Toyota.
J Michael.
5 out of 5
10/11/2024
Everything was perfect
Colleen B.
4 out of 5
10/11/2024
Quality work. Very knowledgeable. Only issue was we were told it would be about 1 hour and it took 2 hours.
Beverly M.
5 out of 5
10/11/2024
Always appreciate the friendly, efficient service we receive whenever we have work done at Toyota in Lincoln.
Donald A.
4 out of 5
10/11/2024
Pp professional is my my main clause!! Thanks all!!
Robert M.
4 out of 5
10/11/2024
Did what we wanted, no harassment.
Jane C.
5 out of 5
10/11/2024
He was so polite.. informative.. and knowledge about guarantees was fabulous
Joseph L.
5 out of 5
10/10/2024
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TRACI G.
5 out of 5
10/10/2024
Professional. Friendly. Timely. Showed me to your wonderful waiting area where I could sit and enjoy a cup of coffee on you guys! My friendly courtesy shuttle Doug was just as nice and timely! Thank you.
Marc D.
2 out of 5
10/10/2024
Your service writer started coppingan attitude with me when she told me how much the price is going to be to fix the engine and everything and I told her her I would have to budget everything. Also told me they would not rotate the tires because she assumed they were 5 years old well I got those tires changed out 2 years ago so those tires are fine. I will be taking my business to another dealership, thank you for your time...
Michael D.
5 out of 5
10/10/2024
Easy to work with explained everything car needed.
Delane N.
4 out of 5
10/10/2024
Mike was very helpful. Explaining what I needed done. I wish I would have been there before my 20% off in parts expired but labor was the most of it. I appreciated his help so much.
Tom R.
5 out of 5
10/10/2024
The service work was done in a timely manner.
Korin K.
5 out of 5
10/10/2024
Wish I could work with Ty on every service visit. He is very knowledgeable and explains everything in detail. Great experience.
Charles B.
4 out of 5
10/10/2024
Have worked with Ty several times, always very helpful. I really like the on-line post inspection report provided by the service tech, esp the video that was cool.
Sheryl G.
4 out of 5
10/10/2024
I don’t know who this Mark is.
Joni L.
4 out of 5
10/10/2024
No issues. Great job.
Rajamahesh V.
5 out of 5
10/10/2024
Good service

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