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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Dan D.
5 out of 5
11/21/2024
Good job,guys!!
Mark B.
2 out of 5
11/20/2024
She completely forgot to have the battery service she recommended actually performed--though I had said to have it done. At time for payment, I asked about it, she said it wasn't done and I had to wait another 30+ minutes. No apologies from her. She's young. Hope this can be a valuable lesson.
Dale V.
4 out of 5
11/20/2024
Friendly, did what I asked them to do.
James S.
5 out of 5
11/20/2024
Was happy with the time frame it was done in and a customer service as well
James S.
2 out of 5
11/20/2024
I was there for over 2 1/2 hours today. They Brought my vehicle out to the bay for me to pick up, but then told me the technician broke one of the bolts off the lug nuts on my passenger side rear wheel. Then I was presented with the fact that I would have to pay for that, when I know it was from the air tools you guys use that put too much torque on the bolts.. I was upset about that, and after one hour after that, the vehicle was done and was somewhat satisfied that I was given a $20 coupon to help pay for that. this is the third time in our history. Something was mishandled or broken during my service work there.
Timothy H.
5 out of 5
11/20/2024
Very happy! Top notch service as usual.satisfied and will be back.
Ivan M.
4 out of 5
11/20/2024
Jared was great, kind and friendly. He walked me through the car report and tell me what to expect on my next service.
Mark E.
1 out of 5
11/20/2024
I was disappointed my window seal couldn't be repaired and the part has to be ordered and I have to make another trip to the shop. I had called and explained the problem in advance when I made my appointment in the hope and expectation the replacement part would be available. On the other hand, I'm completely satisfied with the tire repairs also performed at this visit.
Alice H.
5 out of 5
11/20/2024
The service was excellent and everyone was so helpful and pleasant to work with!
Dung D.
5 out of 5
11/20/2024
Love to work with the people there they are great service thx
Nancy B.
2 out of 5
11/20/2024
There was a scheduling fupa, and I drove there for nothing. I had to call and make an appt with someone else who fixed it several days later at my home. I'm retired, so I was not badly inconvenienced. But, another person could have been. **** happens.
Davis M.
1 out of 5
11/20/2024
Took too long and there was oil on the inside of the truck.
Timothy C.
4 out of 5
11/20/2024
Ty was great, answered all my questions and gave me a clear idea of what to expect and when.
Dennis S.
5 out of 5
11/20/2024
Excellent job
Walter B.
5 out of 5
11/20/2024
Job well done
Joni C.
4 out of 5
11/19/2024
The individual who helped me when I arrived really took the time to answer all my questions!!! The service was quick and excellent.
Cynthia R.
5 out of 5
11/19/2024
Jared always does a great job, thats why I requested him
Paul D.
5 out of 5
11/19/2024
Thank you.
Carlos G.
5 out of 5
11/19/2024
Excellent customer service!
Jennifer K.
5 out of 5
11/19/2024
Since buying my Toyota Rave in 2017, I have brought my car to Toyota & always trust the work you all have provided for me.

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