Baxter Toyota of Lincoln Auto Repair Service

So far all is good.

Perfect job. Much professionalism

Thank you very much

We always feel like a thorough job is done

She was very helpful.

Very kind and very timely! Superior service!! I will be back again. Karen T

I asked for a car wash which is listed as an amenity. It was not done. Originally asked for break service and 4 wheel drive service but had to remind the service tech to do it. Otherwise all went well. The on-line booking system was down so I scheduled by chat

The new key fob was programmed in a timely manner.

Brae was very nice and very respectful, appreciate her for making my car service experience easy..

Ty communicated in a timely and accurate manner. Very good to work with.

Excellent service and extremely kind. This includes the shuttle drivers

Great team !!!

The service was outstanding. I appreciate the updates I received and the fast service.

Ok

Service for my oil change took over an hour, I arrived 10 minutes early to my 11 am appointment and left around 1:30 pm. I didn’t have updates about my service after the 1 hour mark and continued to wait. We had read on the Toyota website about a 35,000 mile maintenance service and the technician was not aware of what this entailed or the fact that it existed. I felt the staff was dismissive during interactions. Our seatbelt is stuck on our vehicle and does not retract so that we can use it. I asked if someone could just look at it and tell me how much it would be to fix. The technician used language I didn’t understand, when I asked for more details about what she was suggesting, she continued to use the same phrases without explaining in another way so I could understand.. I asked to speak to someone else to gain clarification. The charge would be $130 to just look at the seatbelt- which is a crazy amount to charge to just see if it could even be fixed.

Great on time service!

Mike , the person I talked to in the service dept was great! Very knowledgeable and professional and great at explaining everything that needed to be done with my car!

Was very good

Great service!!!!

So very friendly.