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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Candace R.
4 out of 5
4/29/2026
Jared promptly got me in and my service was completed so I could keep my regular work schedule. He also went beyond expectations by finding me a coupon which I am truly grateful for. Your lucky to have him in your employment.
Chad K.
2 out of 5
4/29/2026
Hard to get a hold of anyone in the service center. Called all last week and even left messages including the service manager. I didnt get to talk to anyone until I asked to talk to someone personally on monday. Then they were able to get me right in and worked well with my schedule and even gave me a loaner
Kenny H.
2 out of 5
4/29/2026
Yeah, we’re bringing it back first thing in the morning. You guys did not do what you said you were going to do. You knew we needed the car to be safe for a cross country trip. Now there are still multiple lights on the dashboard, after we paid nearly $1000 and we have no way to determine what the problem is. That’s why we took it to a dealership, people who are supposedly experts, but we’re just getting a bunch of excuses and subpar service, and the trip is delayed while we have to wait for you to fix what should have been fixed the first time.
Katelyn B.
5 out of 5
4/29/2026
Stephanie is so upbeat and knowledgeable. She has made the entire experience awesome.
Pamela H.
5 out of 5
4/29/2026
Excellent service
Mickel G.
5 out of 5
4/29/2026
Great communication, vehicle seems to be in good working condition as expected and the loaner vehicle was very much appreciated.
Sue H.
4 out of 5
4/29/2026
Easy and quick. Answered what questions I had about the report on the car.
Tom M.
5 out of 5
4/28/2026
Stephanie listened well to my questions and gave me good background information and thoughts. Her knowledge of the work was very helpful. Appreciated her professionalism along with her friendly kindness. Made making the decisions much easier.
Brian R.
5 out of 5
4/28/2026
Thanks
John M.
5 out of 5
4/28/2026
Stephanie did a great job.
Dave V.
5 out of 5
4/28/2026
Jared was, as always, very helpful. I appreciate his thoroughness and attention so that he is sure about why I have scheduled service.
Doris B.
5 out of 5
4/28/2026
Jared is the best! Efficient, reliable, always finish service in a timely manner.
Jake C.
5 out of 5
4/28/2026
great service! knowledgeable, friendly, timely, and awesome waiting area
Sharon F.
5 out of 5
4/28/2026
He did a great job!!
Dexton S.
4 out of 5
4/27/2026
Only complaint would be that I was told it would receive a wash, but that was missed. My understanding is that's complimentary, though, so hard to be upset about it.
Rebecca T.
4 out of 5
4/26/2026
Quick, complete service. Friendly employees. I’ll be back.
Judy M.
5 out of 5
4/26/2026
Very patient and professional answering my questions as well as being quite friendly.
Tammy Z.
3 out of 5
4/26/2026
I left with dirty hand prints in the car, but when I came back they fixed that quickly! There were no snacks out though… bummer.
Scott B.
4 out of 5
4/25/2026
It was great. When Michael told me the amount of the bill, it was higher than he had quoted me a few days prior. He adjusted it for me and I appreciated his response and integrity.
Mark O.
5 out of 5
4/25/2026
She did great!!!

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