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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3603 reviews 61%
4 star 1333 reviews 23%
3 star 201 reviews 3%
2 star 385 reviews 7%
1 star 349 reviews 6%
Review Us
Alexei P.
5 out of 5
4/12/2026
Justin provided professional and prompt service.
Julie F.
4 out of 5
4/12/2026
The mechanic was concise in his troubleshooting and gave us all of our options very clearly. We went with the simplest cheapest option and are aware of the other things that need to be worked on. Thankful for the speed and clarity of service
Jeremy S.
2 out of 5
4/11/2026
Horrible customer service! I called multiple times with no answer. I left two voicemails asking for a return phone call. No return call. Today, I stood next to my car in the garage waiting for an employee to greet me. The garage was empty with one other customer. The employee who assisted the customer when I pulled in, didn’t acknowledge me after she was done with the customer and documenting vehicle information. I waited for a couple minutes and then walked inside to find an employee. Once the service was done, the employee called my name when I was 10 feet away. The lobby only had three other customers. When I politely informed her I would be a minute so I could pack up my computer, she walked away and then walked back as though I was taking too long. My experiences with with Anderson and Honda of Lincoln were 10x’s better.
Christine D.
5 out of 5
4/11/2026
Stephanie was super friendly and easy to communicate with.
John C.
5 out of 5
4/11/2026
Yes she was nice honest and very helpful. Excellent experience
Kawasaki M.
1 out of 5
4/11/2026
This is a fleet vehicle. I left comments to bill ARI /Holman. Our president was very upset that he has to pay for the charges on his corporate card. Wha was Holman not billed?
Claire C.
5 out of 5
4/11/2026
Always the best for many years. Thank you!
Linda C.
5 out of 5
4/11/2026
Staff was marvelous and extremely helpful, as always!!!
Elizabeth J.
5 out of 5
4/10/2026
They got my car serviced quickly and did a great job!
Rebeccah W.
5 out of 5
4/10/2026
Service was efficient with time. Thank you!
Verna P.
5 out of 5
4/10/2026
Very satisfied with Ty Beel’s professionalism I would give him an A+
Jackie C.
5 out of 5
4/10/2026
Very helpful
Michael S.
5 out of 5
4/10/2026
Brae was a delight. Top tier. No notes
Kathleen S.
5 out of 5
4/10/2026
Justin was so nice and respectful. Very courteous!!
Barbara M.
3 out of 5
4/10/2026
Brae made sure to tell me that it was the front brakes not the rear ones that were in bad shape. So glad they got fixed.
Laura C.
2 out of 5
4/10/2026
We wanted the technician working on the belts to text and say what had been done. We understood it was a very busy day and appreciate Toyota getting us in quickly.
Berhane T.
4 out of 5
4/9/2026
Evrything is good ????
David H.
5 out of 5
4/9/2026
Ty Beel did a great job.
Michael W.
5 out of 5
4/9/2026
Brae answered all my questions and was very helpful!
John L.
4 out of 5
4/9/2026
Great Service…. Thanks Ty I will B Back…….

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