Baxter Toyota of Lincoln Auto Repair Service

Great service...

Erin is good to work with

Stephanie was super helpful and addressed all of my concerns! Many of which the previous service advisor failed to mentioned or provide during my visit.

Erin kept me informed of the progress of my car and when I could expect it done. I really appreciate having worked with her.

Appreciate Michael keeping me informed on vehicle

Stephanie is the best! She explains everything in a way that is easy to understand. She’s very personable and helpful!

I brought my RAV4 in for service. The people took good care of my vehicle in a timely manner.

Was treated well by Ty Beel he explained to me what was happening with my truck Thank You

I didn't see any multi point inspection. We are getting ready to hit the road. This was one reason for our service visit

Great service!

Appreciate the prompt service and timely notifications.

Great service as slways

One of the things I brought my car in to have fixed was a recall on the 3rd row seat bolts. My service tech was unable to pull the recall info up on her ipad. I then had to ask if it was completed upon pickup. I was told “yes the recall was completed” without anymore information of what that entailed and it had to be added to my statement after I asked. There was also no notes on it from the mechanic who worked on the vehicle. Also, the notice was never erased from my system so it still pops up on my screen every time I start the car. On top of it all, I had to make an appointment to leave work again and come back two days later just to have the reminder removed from my screen when it should have just been done it the first place. I hate to sound like a big ole Karen but I plan to put my children’s car seats back there and it starting to seem more and more like the recall never got addressed.

Easy to set appointment on line, great customer service, and service completed in a timely manner.

I appreciate that we were kept appraised about the progress by the service department. The work was completed to our satisfaction.

Great job as always

Work was done timely and in less time than anticipated. All of my service appointments have been handled well by the service team.

Ty was very knowledgeable, helpful and went above and beyond to solve an issue. Thank you zTy.

Great work

Happy to get my oil changed, but you should let your customers know the approximate waiting time. If I would have known it would be 2 hours, I would have communicated it to my wife earlier. Now she’s pissed at me, thinking that I was out and about enjoying my “free time”. Also why does everyone think I am related to Mike Gerkin? I get asked that about 10 times a year and my representative asked me that as well. I met the guy once and don’t share the last name. He’s like some kind of movie star or something. Anyways 4/5 stars