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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3103 reviews 60%
4 star 1075 reviews 21%
3 star 142 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
Cathy V.
5 out of 5
8/6/2025
Very friendly and helpful
Patrick D.
5 out of 5
8/6/2025
Michael was great.
Kevin B.
5 out of 5
8/6/2025
The communication was first-rate.They kept you informed at every stage of the process
Chistine B.
4 out of 5
8/5/2025
You have my car there. Please give us a trade in value on my 4 runner. Thank you
Dave K.
4 out of 5
8/5/2025
Evan was attentive, knowledgeable and friendly. He represents Toyota and the dealership well.
Davis Reginald.
5 out of 5
8/5/2025
The young man was kind polite courteous and respectful. I really enjoyed working with him.
Fredrick F.
4 out of 5
8/5/2025
Wow! I had minimal wait time for my vehicle. I was even out much sooner than expected.Love our service at Legends Toyota!
Mike B.
2 out of 5
8/5/2025
No, it’s becoming clear that legends service is overbooked or under staffed. I always wait for my vehicle and it just seems to get longer and longer. For an oil change and tire rotation today, I waited 10 minutes shy of 3 hours. 3 hours. Not acceptable. I told the service rep that he needs to discuss it with service management and it needs to be made right. When i come in for my next appointment, if today’s incident isn’t documented and made right, it will be my last appointment with Legends Toyota. How do you make it right? That’s up to you. On top of that, I found out i was sold a service package that i didn’t need. I paid for oil change/rotation package, but i already get rotation with tires I purchased from Legends Toyota, so basically i paid a premium for oil changes. Satisfied? Would you be?
Tay H.
5 out of 5
8/5/2025
Great customer service
Brian T.
5 out of 5
8/5/2025
All is good
Richard S.
5 out of 5
8/5/2025
Nice —well informed young man.
David F.
4 out of 5
8/5/2025
I was very happy with the whole buying experience at your dealership. Rachel and Jacob both represented your dealership with professionalism and integrity. I would definitely put Legends Toyota at the top of the list of dealerships I have worked with.
David H.
1 out of 5
8/5/2025
Brought my truck in for a 20,000 mile inspection and oil change. I have to return to the dealership later this week because the electric running boards are were either broken or they were not switched back on after the inspection. Frustrating experience
Robert H.
1 out of 5
8/3/2025
Couldn’t fix my phone connection issue. The 800 number I called were worthless. Bringing my car in was a waste of time. You are a great sales company. Not so as to service. It has become an every visit thing. I’m going to take it to a different Toyota dealer in the future.
Mary W.
5 out of 5
8/3/2025
Fast and quick service. Impressive
Theodore L.
5 out of 5
8/3/2025
I only deal with michael.He is the best up there.He always does a great job.. ..
Steve S.
2 out of 5
8/3/2025
Very pleased with from the time I arrived till the time I left will continue to get my vehicle serviced there
Michele Q.
5 out of 5
8/3/2025
Great service
LISA L.
2 out of 5
8/2/2025
It was 90 minutes later than promised, with no updates, I finally went and inquired about it. The price was higher than I anticipated. Your service writers have always been nice and Michael was as well. Thank you!
Janette C.
5 out of 5
8/2/2025
Very professional and courteous.

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