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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3100 reviews 60%
4 star 1075 reviews 21%
3 star 142 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
David F.
2 out of 5
8/14/2025
Nothing against the service advisor, but I am not happy with the answer I got from Toyota about my warranty problem.
David C.
4 out of 5
8/14/2025
Bryce Kiser was great and my problem was fixed. Thanks!!
Leotha W.
4 out of 5
8/14/2025
I enjoy working with your team.
Paul J.
4 out of 5
8/14/2025
Thank you for continuing to be a reliable source of maintenance for my 2023 Tacoma. I can relax knowing that you did the work properly. Thank you.
LARRY C.
5 out of 5
8/14/2025
Michael Jacobsen was excellent. He explained everything. Legends Toyota has an excellent Service person in that young man. Awesome all around.
Kathleen R.
5 out of 5
8/14/2025
Great service, people and prompt!!! I will buy my next car here!!!! That will be number three!!!????❤️????????
Carl T.
5 out of 5
8/14/2025
Great service!
Rick V.
5 out of 5
8/14/2025
Michael always provides good service each time I’ve dealt with him.
Katherine K.
5 out of 5
8/14/2025
I’ve been a Legends Toyota customer for 20 years and Evan Donahue has been the best service advisor in 20 years.
Bradley A.
1 out of 5
8/14/2025
Everything was great with one exception - I asked Evan to tell the svc team To NOT adjust the air pressure in my tires and he said okay, but they adjusted the tire pressure anyway (they always set the pressure higher than what the vehicle specs call for on the door frame).
Lloyd S.
3 out of 5
8/13/2025
Great and courteous service!
DANIEL C.
4 out of 5
8/13/2025
Andrew McClain is a thoughtful Service Advisor and professional representative of Legends Toyota. He listens carefully to customers’ need and tone. He withholds speculation about a possible car problem; he lets the mechanic diagnose the problem. He passes on the customers unique needs to qualified mechanics. He understands that excellent service yields customer loyalty to future service needs and new car purchases.
Dustys Hardwood.
1 out of 5
8/13/2025
I called today to get an update, was told it was done, but no call, put on hold for 15 mins waiting for my service rep to take my call, no answer. Still don’t know what was wrong with my truck or if it is really completed And now sent a message asking for a review, like i have an idea. Little frustrated to be honest.
Kenneth W.
4 out of 5
8/13/2025
Service guy was AA+
SARAH D.
1 out of 5
8/13/2025
I had an 0930 appointment and never received inspection information until 1349 and that was only because I called and tried to get information told to me about my car. Even after they sent the inspection I never got a call telling me what was going on. I didn’t get anything fixed on my car and was still charged $231.76 for absolutely no reason. I also got charged for a shop supply fee which makes no sense because they did nothing on my car. I had my husband call and try to talk to a manager because I’m a nurse and was at work and no one ever called him back. Legends Toyota has officially lost my business and I will never be back after this experience.
Ed M.
4 out of 5
8/13/2025
Great job. They listened to the customer and addressed the specific problem.
Ramona V.
5 out of 5
8/13/2025
Exelent service thanks
Deborah H.
5 out of 5
8/13/2025
Micheal was very polite and professional.
Juan P.
1 out of 5
8/13/2025
Never mind
KAREN M.
5 out of 5
8/12/2025
OK

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