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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3100 reviews 60%
4 star 1075 reviews 21%
3 star 142 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
Michael S.
5 out of 5
8/24/2025
Great Service. Thank you.
Janice V.
5 out of 5
8/24/2025
Thank you
Marcy N.
4 out of 5
8/23/2025
Service department always great and have never had problems. That is why I keep bringing my car back.
Natalya K.
4 out of 5
8/23/2025
Thank you for the great service! There was a little misunderstanding regarding the total price (we were told $189 plus tax, but it showed $244 with extra lines), but it was resolved in timely manner. Very appreciative of the shuttle service as well.
August B.
4 out of 5
8/23/2025
When I came arrived in the service drop off center for my 2005 Toyota Avalon service appointment, Evan Donahue was able to quickly put me in a loaner vehicle when I wasn't able to wait over my lunch break during the my service appointment. When I came to pick up my car the next day he had my vehicle keys and repair order receipt ready for me when I arrived. He delivered polite, courteous and prompt service throughout the entire process. Also observed him respectfully listening to other customers requests and concerns on the service drop off center for their vehicle service needs as well.
Chester K.
5 out of 5
8/23/2025
The facility and staff were beyond exceptional. Thank you.
KARL G.
5 out of 5
8/23/2025
He was very professional
Calvin R.
5 out of 5
8/23/2025
Bryce did a SuperFantastic job getting my vehicle in and taken care of… I showed up a few hours earlier than my scheduled appointment and Bryce and the team were able to get me in with no hesitation whatsoever!! Gotta LOVE that!! Great Job and so thankful for Bryce and the rest of the service team at Legends Toyota! They all ROCK!!!
BARBRA L.
5 out of 5
8/22/2025
Evan took the time to explain everything and got us in and out quickly!! Yea Evan
Tanka K.
5 out of 5
8/22/2025
Everything good
BAO T.
1 out of 5
8/22/2025
I took my car in for diagnosis, and I have repeatedly that in order to replicate the sound, the vehicles should be driven for 10-15mins so it get warm. I asked the front desk person to get my car warm before tech can take a look. But I knew he didn’t do it, and consequently, tech couldn’t replicate the sounds. This happens twice and I still trust Toyota Legend doing things diligently. But after this time, I trust has gone. The person in front even told me to take the car to other dealership.
Eranja R.
5 out of 5
8/22/2025
That was great service!
Russell M.
5 out of 5
8/22/2025
Evan was fantastic. Professional and courteous. Kept me updated on my vehicle
Christopher S.
4 out of 5
8/22/2025
Evan was excellent. He reviewed my maintenance history with me and advised me about only necessary services. Overall excellent service by Evan.
Lindsey B.
5 out of 5
8/22/2025
Evan was very honest & thorough.
James T.
4 out of 5
8/22/2025
Bought several cars and a truck from Legends. Very pleased with the quality of people who work there - in all department .We plan on continuing to deal with than.
Kevin D.
5 out of 5
8/22/2025
Good job service rep was very professional and informative
Belinda Y.
5 out of 5
8/22/2025
Customer service oriented.
Maria G.
1 out of 5
8/22/2025
This is my second service and like the first one I was told when scheduling appt should only take 3-4 hours. I plan my day around this and expect the time frame to be at least close. My vehicle was there almost 8 hours. Same thing happened with my previous service. I’ll likely consider another Toyota service facility next time.
John C.
5 out of 5
8/22/2025
Knowledgeable folks, Kyle was super helpful, great service, Thanks again!

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