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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3136 reviews 60%
4 star 1087 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 450 reviews 9%
Review Us
Brad H.
2 out of 5
2/29/2024
It took over 2 1/2 hours to complete an oil change and rotation. No problems noted on the inspection. The previous visit also took over two hours for the same service. When I asked why it took so long the only reason was lack of staff. I can understand that, but perhaps fewer appointments so the staff you have available can complete their service in a quick manner. To be honest, if I didn’t have the prepaid service I would have the routine maintenance done elsewhere.
Robert S.
5 out of 5
2/28/2024
Perfect visit
Kansas C.
5 out of 5
2/28/2024
Kyle was great! He explained everything very well and was just so friendly and helpful despite how busy he was.
Christopher E.
5 out of 5
2/28/2024
Excellent customer service!
Ralph S.
3 out of 5
2/28/2024
All okay except took a little longer than expected!
Moses G.
5 out of 5
2/28/2024
Good customer service.
Abigial O.
5 out of 5
2/28/2024
Great service!!
Linda B.
5 out of 5
2/27/2024
Zach was knowledgeable, personable, and efficient. Thanks for the service he provided. Bernie B
Samuel F.
5 out of 5
2/27/2024
Good job
Georgetta P.
5 out of 5
2/27/2024
We were satisfied with the service, but it surely took quite a long time.
Erin C.
4 out of 5
2/27/2024
Derek was our salesman and he was great!
Glinda C.
5 out of 5
2/27/2024
Everyone was very nice your customer service with drinks and snacks is great thank you job well done
Ben H.
4 out of 5
2/27/2024
Never worked with a Jacob Merrick
Bryan S.
2 out of 5
2/27/2024
I didn’t have my vehicle in at all. So this is weird
MARY T.
4 out of 5
2/27/2024
Zach was very professional and accommodating. He did everything that he possibly could do to accomplish a best result. Give that boy a raise.
Tina R.
4 out of 5
2/27/2024
Tyler was very professional and helpful, service was quick and efficient.
LINDA D.
5 out of 5
2/27/2024
Zach was very nice, professional and personable. He followed through and explained every detail of work being performed and completetion. I felt Zach went over and above to assure my satisfaction.
Jennifer S.
4 out of 5
2/27/2024
Evan is awesome!
Linda S.
2 out of 5
2/26/2024
My car broke down on Sunday. I picked my car up Saturday 2/24/24. Broke down 2/25/24. I am very disappointed. I brought my car in for service on 2/20/24. I kept getting the run around about my car. No one could tell me exactly what was wrong with the car. My engine loo in that was on. I had a bad experience after buying a used car from Legends Toyota. What I was told is there was no oil in the car. Also that I may need an oil filter of some type. There were other codes that showed up when the technician examined my car. No one could tell me what the codes meant. I was told my car was ready Saturday 2/24/24. That oil was put in the car. I asked if the engine light was still on. Evan said,”no you can pick your car up.” The car ran ok until Sunday 2/25/24. I am very displeased and would not recommend anyone to buy or take their car to Legends Toyota. Very bad service and the communication regarding what is going on with your car is not there!! I will not be returning to Legends Toyota for anything. Never will I buy a car there or take my car there!
Daniel U.
5 out of 5
2/26/2024
Fantastic service

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