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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3057 reviews 60%
4 star 1062 reviews 21%
3 star 142 reviews 3%
2 star 421 reviews 8%
1 star 438 reviews 9%
Review Us
Suzie S.
5 out of 5
3/26/2026
Likable guy. Friendly and knowledgeable
Sandy S.
5 out of 5
3/26/2026
Starting with making the appointment,to bringing my truck.Iam super pleased Andrew,Isaiah,and the team are awesome. Thank you for taking care of me and my truck. See you in August.
JOSHUA F.
5 out of 5
3/26/2026
Steven was very helpful and efficient with my service drop off and pickup. He made sure I was taken care of and happy with the results.
KENNETH M.
5 out of 5
3/26/2026
Fast and professional Everyone polite and helpful
Cheryl B.
5 out of 5
3/25/2026
I appreciate that my car was serviced quickly and efficiently especially since I had to wait for it. (No loaners available). Andrew was very polite and professional.
Ronald T.
5 out of 5
3/25/2026
Service was good
Shawn G.
1 out of 5
3/25/2026
I asked for the extended maintenance plan which I did not receive and I asked for the window sticker reminder be for 10K. It was put at 5K.
Angela S.
4 out of 5
3/25/2026
Communication was clear and consistent. Apology was the delay was quick and appeared genuine. Welcoming and engaging tone. All of these is a must for me and what is required if my continued business is desired.
Steven L.
1 out of 5
3/25/2026
I believe I need to show how to engage the rear differential lock option
John D.
5 out of 5
3/25/2026
Very knowledgeable.
Crystal H.
5 out of 5
3/25/2026
Nice job as always ???? thank you!!!
Kenneth M.
4 out of 5
3/24/2026
Thanks Bryce
Rodney H.
4 out of 5
3/24/2026
1) A woman in service scheduled an appointment during my phone call, for Friday, March 20th, but when I arrived the service department did not have the appointment, so it took two trips to get the recall completed, 2) I was given an estimate of 1 + 1/2 hour. The actual experience today was 2 hours 45 minutes.
Jake B.
4 out of 5
3/24/2026
The entire team did a great job. I was unaware that I needed two recall fixes when I arrived. They quickly got me a loaner and on my way. I got my car back the next day and I was very happy that I didn't lose any of my personal time. Well done Legends Toyota service and sales teams!
Kenneth S.
1 out of 5
3/24/2026
No communication. Pickup of truck 2 hours after I was told. Issue not that was delayed. I was never contacted so I missed meetings and wasted the afternoon at the service dept.
Jeremy B.
5 out of 5
3/24/2026
Bryce did an excellent job today with my truck.????
David W..
5 out of 5
3/24/2026
Always great service from Michael. We usually go to him when needing service.
Jane M.
5 out of 5
3/24/2026
Efficient and courteous. No complaints
Bullock'S Hardwood.
5 out of 5
3/24/2026
Good service friendly and informative
Stephen C.
4 out of 5
3/22/2026
Steven was absolutely amazing. Went in to ask some questions for the first time ever being in the dealership and he treated me like I was 50 year loyal customer. Went and asked other people when he didnt know the answer to one of them and then remembered me when I came back to get my truck worked on. Communicated everything that was going on didnt leave me in the dark. 100/10 experience. He just earned the dealership a loyal customer with the 1 encounter. I watched everyone interact with customers the employees sre like the chick fil a of dealerships. They were so nice to everyone and it didnt seem fake at all.

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