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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3120 reviews 60%
4 star 1084 reviews 21%
3 star 143 reviews 3%
2 star 429 reviews 8%
1 star 446 reviews 9%
Review Us
Joetta M.
2 out of 5
10/25/2024
I was frustrated when I arrived because I just had my vehicle serviced. I try to stay on top of making sure it is running well. I voiced my annoyance, but what made me mad was they referenced made about “it’s like going to the doctor and then something going wrong.” I literally just got out the hospital on Tuesday so that touched a nerve, so I walked away and was done talking to him. The assistant manager came out and talked to me. I’ve been bringing my car there since I purchasing it. I will continue you to bring it there until I get rid of it. However, the service is not as good as it once was.
Angela R.
4 out of 5
10/24/2024
Evan is charming and efficient. He's an employee you want as the "face" of your business.
Debbie M.
5 out of 5
10/24/2024
Evans always takes good care of us. Makes sure are vehicle is serviced in a timely manner and answers any questions we might have. We appreciate his attention to detail. Thanks.
Torgny A.
1 out of 5
10/24/2024
Was supposed to take 45 min or someone was supposed to take me over to the legends, so I could have lunch, neither happened
Timothy C.
1 out of 5
10/24/2024
This is the 2nd time , my oil change has been overfilled !
Angela D.
1 out of 5
10/24/2024
I had taken out my cabin filter a few days ago, and it was very, very dirty and I was going to see about getting it replaced… I would’ve figured that would’ve been under the multi point expections… But it was never discussed with me so I’m wondering why that did not get presented to me
Bobbie S.
5 out of 5
10/24/2024
Did good job run good
Kevin R.
5 out of 5
10/24/2024
Evan is a great service advisor.
Robert S.
3 out of 5
10/23/2024
He did a good job wish I could of talked to him he could of told me I was close to oil change I got thr message on my way home
Jeffrey M.
5 out of 5
10/23/2024
Thanks
Lee C.
2 out of 5
10/23/2024
The appointment preschedule system is a complete scam. A facade to give the appearance of service. I had a 1pm appointment scheduled, I arrived on time, my car sat in the lot until 3:20. My service wasn’t done until 4:45. You charge me mechanics time for hours spent, shouldn’t I be able to charge you my hourly rate for my time wasted. Don’t offer an appointment system if you can accommodate.
Ramona V.
5 out of 5
10/23/2024
Very good service
Albert F.
5 out of 5
10/23/2024
Andrew was very friendly, efficient and knowledgeable.
Brenda K.
5 out of 5
10/23/2024
Job well done
Ramona N.
3 out of 5
10/23/2024
Still need a copy of my service for my records
Roann B.
5 out of 5
10/23/2024
Evan was professional and efficient. He told me projected time for servicing and followed thru. Was very pleased with entire visit snd appreciate having Legends looking after my car.
Jayne R.
5 out of 5
10/23/2024
Explained all options for service, made the appointment no hassle.
Linda B.
5 out of 5
10/23/2024
Great help
Chad A.
5 out of 5
10/23/2024
From the beginning of the process of looking until the end of purchase everything went smooth and was easy. Juan Chavez found the exact vehicle I wanted and at a fair price. He and Derrick M made the purchasing day smooth and were very informative. I drove from Omaha NE for the Tundra and would do it again! Thank you!
Dean W.
2 out of 5
10/22/2024
Service was good but I did not get a copy of all that was done.

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