About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3120 reviews 60%
4 star 1084 reviews 21%
3 star 143 reviews 3%
2 star 429 reviews 8%
1 star 446 reviews 9%
Review Us
Barbara J.
5 out of 5
11/21/2024
As always, I appreciate the service I receive at Legends Toyota. And my service experience with Michael Jacobsen could not have been better. Thank you.
Pete A.
1 out of 5
11/20/2024
I had to call several times to try to talk to the service advisor who never returned any of my calls. I called probably five more times and never got picked up by the service department between 4 and 6 PM. I needed to do a park n lock and pay for my car since I could not be there before six and I had questions about the repair service, and the repair service was not written very well. I did finally finally get somebody. He was confused was looking at the wrong repair order and overall was probably one of the worst dealer experiences I’ve had in the last 20 years unfortunately. Having worked as a service writer, I know how important that is and I am the person that never complains, but I was very frustrated yesterday
Walter M.
5 out of 5
11/20/2024
Sure, anytime. Thank you for the opportunity.
Margaret S.
2 out of 5
11/20/2024
Three guys sitting at their desks and no one came out to check me in or acknowledge that i was here. I went into one office snd he said “just wait at your car and someone will be with you”. Not a hi or sorry for the wait or anything pleasant. I waited and watched another guy cone sit at his desk and talk with the other person in his cubicle. 4 guys and they were ignoring me. Finally made eye contact with one so he came out to help. Over 10 minutes waiting. I was not happy. Had an appointment time for my scheduled visit. 1 hour 25 minutes later it got finished. For a tire rotation. Frustrated. And i had to go ask the guy to check on it.
Tyler B.
4 out of 5
11/20/2024
Jacob is always friendly and professional. He's managed my vehicles the past few times I've gone in. He answers any questions I have about the services and makes sure I understand what's being done.
Hagen S.
4 out of 5
11/20/2024
Nice guy, he cut all the **** and talked to me like a real person. Much appreciated.
Rik V.
5 out of 5
11/20/2024
Great service
Andrew R.
3 out of 5
11/20/2024
The only thing didn’t put window sticker in for the next oil change
Sergio F.
5 out of 5
11/20/2024
Great experience and service. Thank you!
Pamela H.
1 out of 5
11/20/2024
Didn’t do the brake flush. Didn’t put the next oil change tag on my windshield, didn’t get me the rear bumper clips I asked for, and didn’t give me the paper that shows me all items that were checked. Also was there 2 1/2 hours for the oil change and tire rotation. I don’t know if the tire and wheels were balanced since I did not get any paper work. I am 78 years old and headed to Alburqueque on Monday. Been a customer for many many years Not Happy!
Jackie U.
5 out of 5
11/20/2024
Customer service is ALWAYS top notch!!! The staff is very friendly, knowledgeable, and very professional!
Steven Z.
5 out of 5
11/20/2024
Great service
Amelia T.
4 out of 5
11/20/2024
He was very patient with me and have a battery issues. He answered all my questions I had.
Cherlyn H.
5 out of 5
11/20/2024
Great service and very friendly. Thank you
Aaron M.
5 out of 5
11/20/2024
Evan was very well versed and did a great job.
Theresa K.
4 out of 5
11/20/2024
I don’t remember talking to a Jacob. I worked with Alex one day and I think Eli another day. I was satisfied with them
JOSEPH C.
4 out of 5
11/20/2024
Best in area!
Daniel C.
5 out of 5
11/20/2024
Above and beyond service rep. Quick efficient and easy!! Kudos!! Thanks for going the extra mile! Coming back to this Toyota and recommended for sure.
Sreesoumya P.
5 out of 5
11/19/2024
Na
William B.
5 out of 5
11/19/2024
Thank you.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.