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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3113 reviews 60%
4 star 1080 reviews 21%
3 star 143 reviews 3%
2 star 428 reviews 8%
1 star 446 reviews 9%
Review Us
Rebecca S.
5 out of 5
1/18/2025
Michael was great! Friendly and professional. He had my car done in the time he gave me.
Dave T.
5 out of 5
1/17/2025
Great experience! Good job.
Michele A.
1 out of 5
1/17/2025
I’ve been getting my rav4 serviced here for 5 years and this was the worst experience I’ve ever had. It took 3+ hrs for basic maintenance and the communication was non-existent.
Louis B.
5 out of 5
1/17/2025
Josh is excellent. I’ve dealt with him quite a few times and my experience is at legend Toyota.He’s a great asset to their team always communicates,honest and has great product knowledge.I give this guy 10 out 10:)
David H.
5 out of 5
1/17/2025
Michael was super informative about the entire process. Answered questions with professionalism and accuracy. I will be definitely recommending service to anyone.
Donna M.
5 out of 5
1/17/2025
Was done quickly.
Justin R.
4 out of 5
1/17/2025
Evan is the very professional. I would say exceptional in the field of customer service and goes above and beyond any experience I have ever had anywhere else. I purchased a service plan even though I could get things done cheaper at other places but this guy clearly cares about the customers! Suggestions and information that have probably added years of life to my vehicle on top of it! I plan to purchase another vehicle from this dealership because of these experiences and levels of professionalism.
Gary D.
5 out of 5
1/16/2025
Good experience
Cecil H.
5 out of 5
1/16/2025
Very efficient and timely service. Very satisfied.
Kathleen F.
5 out of 5
1/16/2025
Evan was friendly and helpful when I brought my Rav in for service. I love the fact that I can drop off and use your shuttle service to take me to work. Thank you very much!
Jerry L.
5 out of 5
1/16/2025
Evan was very friendly and helped expedite the service to get it completed on time.
Michael S.
5 out of 5
1/16/2025
Michael was great! Appreciated his service and updates.
Pola M.
5 out of 5
1/16/2025
N/A
Anthony B.
4 out of 5
1/16/2025
Even was very helpful during my time at the dealership today. He even went the extra mile to charge my phone to problem solve an issue I was having with my car play. He was awesome
John S.
4 out of 5
1/15/2025
I hope the problem was solved.
Kathy B.
4 out of 5
1/15/2025
Kyle took his time filling me in on what my car needed. My husband that passed this year took care of the cars so I was thankful for Kyle explaining to me what I will need in future appointment. Thank you.
Joan D.
5 out of 5
1/15/2025
A OK! Excellent service.
Shayla B.
1 out of 5
1/14/2025
My service light came on two weeks after buying the car, was told it would be an oil change or tire replacement but no record or the last oil change- yes the car is 1.5 years old however I would think an oil change and tire rotation would be standard before selling a used car. I appreciate the sales rep for service offering a maintenance package to at least get a discount on something that should have been done.
Chester W.
5 out of 5
1/14/2025
Kyle was very knowledgeable and freindly. He explained all repairs and options well. He refkects well on Toyota's reputation for service and customer satisfaction.
Janice W.
4 out of 5
1/14/2025
Kyle Montgomery was very knowledgeable, professional and personable. He was interested in my car problem and shared his business card asking me to call with any concerns.

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