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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3111 reviews 60%
4 star 1077 reviews 21%
3 star 143 reviews 3%
2 star 427 reviews 8%
1 star 446 reviews 9%
Review Us
Robert B.
3 out of 5
5/2/2025
Completed as promised!
Felicia F.
5 out of 5
5/2/2025
Legends Toyota has always provided outstanding customer service. Kyle Montgomery far exceeded my expectations. He is detail oriented and explains the procedures in an excellent manner. He is courteous, professional and polite.
Becky O.
4 out of 5
5/2/2025
Evan was awesome. He fit me in when I arrived without an appointment but a battery that had died and been recharged and kept me appraised of the work. Please tell him that he made an otherwise very stressful day easier.
Tammy P.
5 out of 5
5/1/2025
All went well
Bridgette H.
4 out of 5
5/1/2025
No complaints. Said it would be done in 1 hour and they delivered!
Paul H.
5 out of 5
5/1/2025
Kept me informed. Thoroughly answered all questions
Jennifer S.
4 out of 5
5/1/2025
Evan is absolutely amazing
Dixie F.
5 out of 5
5/1/2025
Great service
Bryce K.
4 out of 5
5/1/2025
Bryce is GR8est advisor ever
Maria G.
3 out of 5
4/30/2025
The waiting area was nice and staff were accommodating even though I had my dog with me. My only complaint is that the oil change and tire rotation, etc was estimated to take an hour and fifteen minutes, but ended up taking two and a half hours.
Bernie B.
5 out of 5
4/30/2025
Evan is very personable. I appreciate the way he facilitated my service experience, and had me on my way quickly. Thanks
Jennifer J.
5 out of 5
4/30/2025
Evan is usually the one who helps me and he always remembers me somehow. He is always really friendly and efficient, and I appreciate him each time I come.
Marcos Z.
4 out of 5
4/30/2025
I was working closely with Rachel Pell, shout out to her she was very helpful throughout this whole process. Very responsive and professional. 5/5 I would recommend this dealership to my family and would likely purchase my next Toyota with Legends!
Vicki B.
5 out of 5
4/30/2025
Happy with assistance.
Dennis B.
5 out of 5
4/30/2025
Juan and Branden (I think that's who detailed the car) couldn't have been any nicer to work with. Everyone was great as well as were the facilites
Deann E.
1 out of 5
4/29/2025
They covered up a lot of dings, paint splashes and scratches. Did not disclose to me they were there. I did not receive key for glove box and I need it. The people were nice enough but honesty goes a long way. It’s so bad I’m thinking about having it repainted. Very disappointed in that. Deann E
Brian C.
5 out of 5
4/29/2025
Mr.Montgomery went above and beyond my expectations. Extremely professional. And could not thank the technician enough for his service
Robert Q.
5 out of 5
4/29/2025
The service department at Legends Toyota was outstanding as usual. They are a big reason I always buy my vehicles at Legends.
Jeremy B.
5 out of 5
4/27/2025
All good. Job well done.????
Jessica M.
4 out of 5
4/27/2025
The service team went above and beyond. When we asked about a shuttle service to get lunch while our vehicle was in for maintenance, the team took care of us and didn’t even mention the shuttle service ended at 3 - they just took us to lunch and brought our vehicle to us when it was done. We’ve NEVER had that kind of service before. Legends Toyota has our business. Y’all are more than we asked for.

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