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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3110 reviews 60%
4 star 1077 reviews 21%
3 star 143 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
Joann S.
5 out of 5
5/15/2025
Andrew did a terrific job. I truly appreciated the attention that he paid me in the services that he provided. He did very good for me. Thank you so much thank him for me bye-bye.
Mary C.
5 out of 5
5/15/2025
Great Service
Ada B.
5 out of 5
5/15/2025
Thank you, for the good service as always! Highly recommend.
Peggy F.
1 out of 5
5/15/2025
No one ever came and told me that my car was done. After two hours, I finally went and started asking questions and found that it was done, but I was never notified.
Maggie B.
4 out of 5
5/15/2025
Josh and crew were fantastic! I was somewhat stranded in the KC area and needed a single tire replacement to make my journey home to Manhattan, KS. I called ahead to receive confirmation the tire was in stock (the parts manager was also fantastic). When I arrived, Josh got me taken care of right away and I was back on the road within an hour. Much gratitude to Josh and the entire Toyota team!
Anna P.
4 out of 5
5/15/2025
He was very polite. Let me know about my car when I will be needing brakes Thank you
James A.
5 out of 5
5/15/2025
Mike was outstanding. Polite and professional.
Galan L.
4 out of 5
5/15/2025
An enjoyable trip to Legends. Thank you
BLAKE C.
5 out of 5
5/15/2025
Quick, easy, friendly!
Marcia K.
3 out of 5
5/15/2025
I was very disappointed when I picked up my van and got home and looked at my floor mats and saw grease footprints. This is not the first time that I’ve had a trouble with grease being on my carpet floor mats after service. I would think spending $3100 for service I should not have to deal with grease on my carpet floor mats.
Mark S.
5 out of 5
5/15/2025
Courteous service!
George M.
5 out of 5
5/14/2025
Thank you
William M.
4 out of 5
5/14/2025
I don’t have the 2018 Camry anymore. I sold it to our middle son Jason. Which he brings it there for the services. Thanks
Kelly H.
2 out of 5
5/14/2025
A simple oil change took three hours-not good
Theresa D.
2 out of 5
5/14/2025
I had an appointment and was told I would have to wait an hour and 45 mins for a tire rotation. After 2 hours I asked how much longer and Evan said he would check. When he came back he told me the car was in the air and would be done in 15 minutes— which tells me they hadn’t started on it until I asked. When I asked him what is the purpose of an appointment he stepped so close to me our noses practically touched. He told me someone had called out and it was just one of those days. The Toyota Care service has been so bad each time I’ve come that I don’t see the benefit in using it. Evan needs to respect personal space.
Eydis G.
2 out of 5
5/14/2025
Not sure who did whash my car but came back with scratches I took my car for service and only this time this happened.
Terry A.
5 out of 5
5/14/2025
Very Professional and friendly!
Kenneth S.
5 out of 5
5/13/2025
Thank you for the great service. Keep up the good work!
Carly S.
5 out of 5
5/13/2025
Evan was helpful in ensuring we got things we needed for our car done.
Robert T.
5 out of 5
5/13/2025
very professional, and explained every question about the repair on my care. Warning signals were reset, and he explained that everything was checkout OK.

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