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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2670 reviews 63%
4 star 855 reviews 20%
3 star 129 reviews 3%
2 star 256 reviews 6%
1 star 311 reviews 7%
Review Us
Marcia C.
4 out of 5
9/16/2025
QUICK AND THOROUGH. THANK YOU!!
Michael M.
5 out of 5
9/16/2025
Andrew was very good
Selvanarayan T.
5 out of 5
9/15/2025
Thank you
Bryce F.
4 out of 5
9/15/2025
Amazing keep it up????
Duane B.
1 out of 5
9/14/2025
My 2016 Tacoma is slipping gear when shifting from 1rst to 2nd and the engine trouble light is on while the trac light comes on sporadically. I recently had my truck serviced by you to replace a transmission line. What are my opinions?
Ken K.
5 out of 5
9/13/2025
Great job. Appreciate the quick work on my truck.
Steve J.
5 out of 5
9/12/2025
Noah was very detailed in accessing and explaining the service provided.
Kalliope R.
5 out of 5
9/12/2025
He answered my questions and my car was ready quickly.
Michael Y.
5 out of 5
9/12/2025
Great service, thank you!
Phyllis S.
5 out of 5
9/12/2025
The service was prompt and very thorough as always. Thank you
Joseph S.
4 out of 5
9/12/2025
Coffe was cold and undrinkable
Paul D.
5 out of 5
9/12/2025
Thanks for the prompt service.
Kristin R.
1 out of 5
9/12/2025
I just purchased a new 2025 4Runner with a bad audio system. I have had my car in for service 3 separate times and the issue still remains. 1st time, they said it was fixed. When I picked it up, the audio still did not work. Went inside to be told they can't to anything because the tech already left and no one was able to fix it in the morning. I had to drive my new car to Tennessee with no audio system. The 2nd time, same thing. Said it was fixed after replacing my amp, the next day it stopped working. The 3rd time, they called after having my car for 8 days to tell me they were ordering a new equalizer (not in stock)and i could pick it up. Of course the audio did not work again! At this point, they have had my car in the shop just as long as I have owned it. To make matter even worse I asked the 2nd time if they could wash my car. Never got done. So the 3 time I asked again, never done. So at pick up i asked them again. Just for them to say they were busy but they could squeeze it in. It looked worse when they finished. So, yes i am not satisfied and spoke with my car salesman about the issues
Betty D.
5 out of 5
9/12/2025
Scott kept me informed of each step concerning what they was doing to my vehicle. I give him an A+ Please thank him for a job well done
Cj W.
1 out of 5
9/12/2025
Vehicle still has a steering wheel shake at 45+ mph
Christopher K.
5 out of 5
9/11/2025
Everything is always great! Thank you
Christopher G.
5 out of 5
9/11/2025
Great service and staff
John B.
5 out of 5
9/11/2025
Excellent personalized service every time I step into the Brewer facility! Thank you!
Ted K.
5 out of 5
9/11/2025
Real professionals, I like the in and out service .
Virginia K.
4 out of 5
9/11/2025
Best car I ever owned

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