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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2670 reviews 63%
4 star 855 reviews 20%
3 star 129 reviews 3%
2 star 256 reviews 6%
1 star 311 reviews 7%
Review Us
BRENDA M.
5 out of 5
9/22/2025
Ok
RICHARD L.
4 out of 5
9/22/2025
You made a key for us Nothing special. It works ok.
Thelma L.
5 out of 5
9/22/2025
I have always been satisfied with the service I get at Toyota! Today was the same as usual.
Ingrid T.
5 out of 5
9/21/2025
Andrew was very nice and helpful. He answered all my questions. It was greatly appreciated that he explained everything to my understanding!
Dan C.
4 out of 5
9/20/2025
.I was in and out.
Sherry L.
5 out of 5
9/19/2025
Your staff is always courteous and helpful.
Mona M.
5 out of 5
9/19/2025
Pleasant and dependent and efficient. Appreciate the quick turn around.
Glenn S.
4 out of 5
9/19/2025
Noah is an exceptional young man . He is extremely excellent at his job and you should be grateful that he is employed with your dealership. He provided the best service that I ever received at your service department. I was totally impressed and satisfied with the service that he provided. I have purchased my last 3 SUV’s at your dealership, I have never had a bad experience. I will ask for Noah for my future service appointments ????
Ernest K.
5 out of 5
9/19/2025
He is always so nice and accommodating! Looking forward to receiving the survey!
James W.
5 out of 5
9/19/2025
Andrew is always very helpful and knowledgeable.
Susan G.
4 out of 5
9/19/2025
He kept me i formed and was very nice.
PATRICIA C.
1 out of 5
9/18/2025
Had appt never heard from my tech for 2 hours. I had to go find him only to find out Mechanic & mgmt we’re still discussing if they would replace my front brakes as I was told and why I had appt. After 2 hours they were discussing Lubricating them instead. I knew none of this - found out when I went looking for an eta . I ended up being there 3.5 hours and they didn’t replace my brakes as I was promised from my devious appt. My time is valuable too. Why am I not getting updates like I see other customers getting?
Martha B.
4 out of 5
9/18/2025
I don’t think I talked to Noah. I spoke with the gentleman in the area where you pull your car in. He was very nice and reminded me that my car needed inspection. He then checked to see if they had time to do it. They did so it was taken care of. Very thoughtful.
Sazi A.
5 out of 5
9/18/2025
????????????
Sharon D.
4 out of 5
9/18/2025
I already submitted
Joseph M.
5 out of 5
9/17/2025
All was Good.Good job
Dawn M.
5 out of 5
9/17/2025
Thank you very much for repairing my vehicle quickly. Thank you for finding the warranty information for my vehicle. I am grateful for this and that the repair costs were covered by my warranty. Thank you for the kind and friendly service and excellent communication.
Brian D.
4 out of 5
9/17/2025
I’m very satisfied with the work and timing was good. Wasn’t expecting to be that quick when they worked on my rav4 even though I needed oil change and noise I was having. They were able to get that fix and now at least I have a peace of mind. Thank you!
Tom M.
5 out of 5
9/17/2025
My first service experience at Brewer as I bought my first car from there last year. It was an easy experience being there for the first time. Everyone was friendly and very helpful as I learn my way around! Thank you for the fast and easy service experience!
Sammy F.
3 out of 5
9/17/2025
Noah was very informative throughout the process . Even though I was surprised. That the limited mileage I have put on the car resulted in all four wheels brakes disc rotors and other material needed replaced . I was not expecting this for a car we seldom drive isincecbuying it. As a Senior on limited income the total cost will create some adjustments in order to repay the credit card.

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