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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6206 reviews 68%
4 star 2161 reviews 24%
3 star 161 reviews 2%
2 star 269 reviews 3%
1 star 277 reviews 3%
Review Us
Angela C.
5 out of 5
12/11/2023
As with all of the people we deal with at the dealer they are exceptional in keeping the customer satisfied.
Rockland A.
4 out of 5
12/11/2023
Jennifer, picked up after my original service advisor moved to the front. She was awesome and jumped in with both feet. I look forward to working with her in the future. Great positive attitude!! Rocky
Shawn R.
5 out of 5
12/10/2023
Mike was very cordial, professional and thorough in his explanation of the issue and what work needed to be done. He put me at ease and gained my trust almost immediately.
Greg C.
5 out of 5
12/10/2023
Wade was very professional and communicated with throughout the day keeping me updated with my service
Linda F.
5 out of 5
12/9/2023
From the time of purchase of my 2018 Highlander l have been impressed with the service team and their attention to detail. The low pressure of service writers makes me feel very comfortable doing business with Anderson Toyota.
Robert K.
5 out of 5
12/9/2023
Jose is always helpful and honest.
Michael E.
4 out of 5
12/9/2023
Very responsive service and detailed items I wanted to follow up on during the next service. Excellent
Daniel D.
4 out of 5
12/9/2023
I will fill out the service within 3 days. You guys did great and generous for as usual without standing when above and beyond the service level that even toyota demands commercial, be looking for the survey
Alma H.
2 out of 5
12/9/2023
It would help if any of you would answer your phone calls!
Mark L.
5 out of 5
12/9/2023
Same usual, everything went fine!
Linda A.
1 out of 5
12/9/2023
We’ve been trying to get our 2023 Highlander fixed since May. It’s just now, December 8th, fixed. We’ve bought 3 cars from Anderson dealerships. After this fiasco, in which we drove a car that looked like it had been in a wreck for the majority of 2023, I doubt we will buy another car from an Anderson dealership. There is much more to this story, such as broken promises from the dealership and being treated as if we were lying about the front radiator grill falling off. But I doubt the dealership cares.
Daniel S.
4 out of 5
12/9/2023
Jennifer set up same day oil change, and I had other things that needed to be done, She was able to get everything I needed serviced done same day. Brakes and transmission service. Thanks so much. She is kind and very professional.
Lorraine P.
5 out of 5
12/9/2023
Jennifer is definitely an asset to the service department!
Julia E.
5 out of 5
12/9/2023
None.
Sabina R.
5 out of 5
12/9/2023
Excellent service as always
William M.
2 out of 5
12/9/2023
I had an 8.15 A.M. appointment for a normal service with no oil change. Usually takes an hour to hour and half.i did not get out of there till 11.10 a.m. Then my service advisor did not check me out. She had someone else go over my paperwork. Not the usual top quality as expected.
Julio P.
5 out of 5
12/8/2023
Really good experience,the best help ever, thanks for all .muchas gracias
Virginia W.
5 out of 5
12/8/2023
I thankful of serving my car as always. You do such a great job!
Mike R.
5 out of 5
12/8/2023
Every thing was great. Everyone was so very helpful. I will be back for sure!!!!
Janet H.
5 out of 5
12/8/2023
Thanks for always taking care of me.

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