Service Center

Real Reviews From Verified Customers

David B.
5 out of 5
10/21/2025
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Joseph C.
5 out of 5
10/20/2025
Great service as always. Thanks Patty
Mihai R.
1 out of 5
10/20/2025
Absolutely ridiculous the wait time. Arrived on time for my appointment , waited for almost 20 minutes in the car before someone came to ask who I am and why I’m here. I had to wait 3 hours for an oil change. I was told a shuttle will drop me home an bing me back when the car is ready. Waited for 30 minutes for the shuttle , just to be told by the driver once in the car , that they will not be able to drop me off and pick me back up, that I should go back inside and talk with the front desk. The person there didn’t even attempted to find a solution when I told her the drivers feedback. Was ignored for almost 3 hours. Worst service I had at a Toyota dealership.
Michael V.
5 out of 5
10/20/2025
Seana was very knowledgeable and helpful!! Outstanding Employee!!
Mark C.
5 out of 5
10/20/2025
I must say that everybody that I came in contact with at Sullivan Brothers today either in person or on the phone was professional patient and kind. They also were very helpful answering any question I might have a patient way making sure I understood thank you so much Sullivan Brothers, and your team.
John S.
4 out of 5
10/19/2025
The gentleman that waited on me was genuinely friendly and efficient. However, I gagged a bit when I saw a floor salesman lick food off his fingers as he was talking to a gentleman customer about his work history. I assume the customer was buying a vehicle.
Adiranilda F.
4 out of 5
10/19/2025
Obrigada pelo excelente trabalho e atendimento
Alfred N.
4 out of 5
10/19/2025
Christian was Excellant!
Murray H.
4 out of 5
10/19/2025
She was excellent. Helpful,courteous,researched the job, kept me informed.arranged a ride to and from the shop. A shorthanded situation in the shop put added pressure on her.she was in complete control.
Nancy T.
5 out of 5
10/18/2025
I am always satisfied with Sullivan Toyota
Karl K.
4 out of 5
10/18/2025
Patty was very communicative and helpful, and proactively arranged for a shuttle home when it became evident that the repair was going to take 4 instead of 2 hours.
Mondonna S.
5 out of 5
10/17/2025
She was very professional
William W.
5 out of 5
10/17/2025
Arrived 8am. Recall done and new sticker all done by 10:15. Thanks very much for a quick in and out
Jacqueline M.
5 out of 5
10/16/2025
Very friendly.
Bob L.
5 out of 5
10/16/2025
Seana was very pleasant, professional, knowledgeable, and accommodating. I was kept up to date on the status of my cars service, which became important to me as I had an unexpected family emergency during the day of service. Seana is a solid representative of fine customer service at Sullivan Brothers.
Kristen W.
5 out of 5
10/16/2025
Efficient friendly service
Carole H.
4 out of 5
10/16/2025
Christian’s Small is the greatest!
Suzanne C.
5 out of 5
10/16/2025
Niman was fantastic!
Wilson W.
5 out of 5
10/16/2025
Great job Thanks to all involved
Karen M.
5 out of 5
10/16/2025
Thank you to the team for taking care of my vehicle needs today.

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