Service Center

Real Reviews From Verified Customers

Glenn C.
5 out of 5
9/9/2023
I always have a good experience. That’s why I keep coming back
Cheryl M.
2 out of 5
9/9/2023
My car was there 4 hours for service that should have taken an hour
John C.
4 out of 5
9/8/2023
Good person to rely on
Donna G.
5 out of 5
9/8/2023
Excellent service. Thank you! Donna
Lknife A.
5 out of 5
9/8/2023
Bob did a great job he kept me informed on the vehicle
Bill S.
5 out of 5
9/8/2023
Bob was very helpful and Quick too Thank you
Steven B.
1 out of 5
9/8/2023
Terrible, I called for an appointment for an oil change and got a confirmation email. When I arrived I was told there was no appointment and had to wait 2 hours to get it done. The service manager tried help as best he could but it still took 2 hours and if I wanted to reschedule I was going to have to wait a week
Mary G.
5 out of 5
9/8/2023
I am new here and Bob was beyond fabulous and helpful! Coming back here for all my needs. Five Stars!!!!
Diane C.
5 out of 5
9/7/2023
Christian is very good at his job. He listens and provides great information.
Henry M.
5 out of 5
9/7/2023
One of the best service departments I have dealt with!
Cindy B.
5 out of 5
9/7/2023
Bill was very thorough when I arrived. Scanned my car and listened to why I was there. Had a few issues that he addressed before even going into a bay for oil change. He was polite thorough and professional. Was very pleased with my service in Kingston.
Robert B.
5 out of 5
9/7/2023
First time for Toyota service at this location. From start to finish the all Staff members were Courteous, Informative and eager to Help.
Fredrick M.
5 out of 5
9/7/2023
Great Job. Very good service; as usual.
Andrea R.
5 out of 5
9/6/2023
Excellent service and he answered all my questions and concerns. I am very happy customer. Thank you Bill
Diane S.
5 out of 5
9/3/2023
Always great service !
Amanda H.
2 out of 5
9/3/2023
Longer than expected wait time, over 3 hrs despite having an appointment
Marilyn J.
5 out of 5
9/2/2023
Everyone was kind, and courteous. I’m a Sullivan Bros. Toyota fan! Thank you
Mark P.
5 out of 5
9/2/2023
Every time i go to have my car serviced they always do a good job on it patty is the best the people in service are the best I will be back thank you again for everything
David H.
4 out of 5
9/2/2023
Patty did a fine job
Rebekah L.
4 out of 5
9/2/2023
As usual.your servoce yeam.was great!! Bob did a famtastic job communicating and heloing me with logistics of a shittle and a loaner car. O didnt even need the loanwr because whwn ingot to the shop, the car justbwent in and the issue was abke to be resolved while i waited. Again, i will.never bring my car anywhere else due to the shuttle shlwevixe, the car pock uo swrcive, and the EXCELLEMT service members yoi have there. Thank uoi for making a vwey streddful.situation much easier to manage.

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