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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2670 reviews 64%
4 star 854 reviews 20%
3 star 90 reviews 2%
2 star 297 reviews 7%
1 star 265 reviews 6%
Review Us
Candace K.
5 out of 5
10/7/2023
Very efficient and courteous! Very satisfied!
Richard W.
5 out of 5
10/7/2023
Thank you! Great as always!
Michael G.
4 out of 5
10/7/2023
Excellent service and Patty was a joy to deal with. I had come in with no appointment with a small issue and Patty took control of it and had me out the door completely satisfied.
41 Liberty.
3 out of 5
10/7/2023
Always great service
Deborah C.
3 out of 5
10/7/2023
I have always got good service there. Except for Thursday I wasn’t to happy with the service. Deb Caron
Dana G.
1 out of 5
10/6/2023
It was unfortunate that the service representative I was dealing with initially informed me that I would be purchasing 4 tires for the price of 3. After the work was completed on my vehicle, including the installation and alignment of 4 new tires, I was then informed by the sales representative that I was being charged for all four tires and the initially offered discount was not available for the sale. I have been a customer of yours for over a year and a half since moving to the south shore. In the future, I hope there will be accurate communication in servicing your customers
John M.
5 out of 5
10/6/2023
ty
Kathleen W.
5 out of 5
10/6/2023
Great service !!!!!!!
41 Liberty.
5 out of 5
10/6/2023
Always great
Richard R.
5 out of 5
10/6/2023
Christian is always a great customer service representative!
Jack M.
5 out of 5
10/6/2023
Patty is a great representative of Sullivan Bros. Plus the workmanship has always been excellent
Kathleen T.
5 out of 5
10/5/2023
Bill was really knowledgeable and personable extremely attentive. Thanks so much for great experience.
Santiago B.
5 out of 5
10/5/2023
Thank you for great friendly service.
Christopher M.
5 out of 5
10/5/2023
Very easy and efficient process. Thanks!
Michael V.
5 out of 5
10/5/2023
Very professional, knowledgeable and friendly!
Dayle M.
5 out of 5
10/5/2023
Great service
Diane H.
4 out of 5
10/4/2023
Have always requested Bob. He is honest, thorough. Accommodating!!!! Honestly, as long as he is at Sullivan Toyota I will continue to purchase my vehicles and service there.
Cheryl B.
5 out of 5
10/4/2023
Patty was awesome to work with
Thomas L.
1 out of 5
10/3/2023
You didn’t cover a wire eaten by rodents and I have extended warranty. Now I can’t drive my truck, because I can’t afford to fix it.
Michael N.
5 out of 5
10/3/2023
Bob treated the situation with the upmost professionalism and courtesy. He insured understanding of the issue and got the job done while communicating consistently. Thank you.

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