Service Center

Real Reviews From Verified Customers

Mark S.
4 out of 5
10/5/2024
Bob was great. Set up for first oil change after break in period and also Mike M my sales rep also assisted. Great team
Eileen M.
5 out of 5
10/5/2024
Every one is always very nice.
Rebecca S.
5 out of 5
10/5/2024
Bob let me know what work needed to be done immediately and what could wait. So appreciative he did that to allow me to budget. Sullivan Bros Kingston’s customer service is the best. Just celebrated 20 years since I purchased my 1st car from Sullivan Bros. I’m on my 3rd now. Won’t go anywhere else
Elizabeth R.
2 out of 5
10/5/2024
They need to hire more shop workers to do the necessary service. The wait was too long Service managers were very helpful but they can only do so muc
Diane K.
5 out of 5
10/5/2024
Bob Witt was very efficient and made my visit to Sullivan Brothers Toyota a pleasant experience.
Richard H.
5 out of 5
10/5/2024
Bill Collins is an excellent representative for Sullivan Brothers -he is personable -and courteous and knowledgeable
Jeffrey F.
5 out of 5
10/4/2024
She's tops
Andrew O.
1 out of 5
10/4/2024
3 hours for an oil change and tire rotation. Not ideal.
Anne W.
4 out of 5
10/4/2024
Work was completed and explained. They were very busy today so it took longer than usual. Still very good service.
Carol S.
5 out of 5
10/4/2024
Thank you!
James R.
5 out of 5
10/4/2024
Way better than expected...
Edward A.
5 out of 5
10/4/2024
Samantha was so helpful explaining the process and next steps for my experience. She offered extra support and guidance without my having to ask. Also her attention was undivided giving me her full attention and sincere genuine responses. she is an amazing representative of great service and the others could learn a lot from her. Peace
Roger J.
4 out of 5
10/4/2024
Wait was too long (2hr).
Jeffrey H.
5 out of 5
10/3/2024
Thanks
Stefan T.
4 out of 5
10/3/2024
I trust nobody else but Bob to take care of my Truck, he’s a valuable resource and should be cherished.
Mark F.
4 out of 5
10/3/2024
The staff was great. Service was on time and quick and well done
John F.
4 out of 5
10/2/2024
Samantha was very helpful and made the process easy and painless
Bill D.
2 out of 5
10/2/2024
Appointment never honored always wait an hour
Angela R.
4 out of 5
10/2/2024
Sam was very pleasant and made the experience painless. Especially getting me a loaner car to make my next appointment. Sullivan Brothers has a whole team of professionals. Kudos.
Maureen P.
2 out of 5
10/2/2024
Working with Bill was fine. However, when I left, my hood was not closed right and almost blew up while driving down 44.

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